Printer Problem - Please help!

Discussion in 'AirPrint' started by WonderPam, Aug 11, 2011.

  1. WonderPam

    WonderPam iPF Noob

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    I am beyond frustrated at this point & hoping that someone on this forum can help me. I have an HP Photosmart B209a. I called HP for support, but the rep told me that he could not help unless I paid him to do so since I didn't purchase an extended warranty. He did answer a brief question for me verifying that my printer should be able to use Air Print and therefore print directly from my iPad. My iPad constantly tells me that there is no printer found. I've researched and tried everything that I've read, but nothing works. My printer is on the same Wi-Fi network as my iPad 2. I have gone further and plugged the usb cable from the printer into my laptop. I don't really know what exactly my point was in doing that, but it didn't work anyway. Can someone please help?
     
  2. richsadams

    richsadams iPad Super Guru

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    Unfortunately it appears that the HP CSR was misinformed. The HP B209a is not one of the printers that can use Apple's AirPrint feature. Here is a list of the printers that work with AirPrint (as of 3 days ago):

    iOS: AirPrint 101

    As you can see, the number of printers is small at the moment, but as time goes on the list will grow.

    That said there are apps that will allow you to send print jobs from your iPad to a networked printer.

    I've been using PrintBureau for about a year now and it works flawlessly. It's a bit pricey at $14.99, but it "just works".

    PrintBureau for iPhone, iPod touch, and iPad on the iTunes App Store

    Others may have suggestions about other WiFi printer apps for you iPad.

    That's probably not what you wanted to hear, but at least you can stop worrying about having not done something right. :)
     
  3. mlancer

    mlancer iPF Novice

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    This was really timely for me to read!
     
    Last edited: Aug 11, 2011
  4. drb_52

    drb_52 iPad Fan

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  5. richsadams

    richsadams iPad Super Guru

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    The manual is handy, but the OP still can't print directly to her HP printer from her iPad. She'll need an app like PrintBureau or PrintCentral, etc..
     

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