Play Quicktime attachments

Discussion in 'iPad Help' started by earlboston, Dec 17, 2011.

  1. earlboston
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    earlboston iPF Novice

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    I can't play video email attachments. It shows as a QuickTime file, but will not play. It says It's loading and stays that way. The file is only 7mb. Thoughts?
  2. giradman
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    giradman iPad Guru

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    Hello Earlboston - quoted below are the video formats, including .mov (Quicktime), supported by the iPad (from Apple's support site) - I believe that the native 'Videos' app on the iPad is likely Quicktime (or a clone), but don't quote me on that one - :)

    If not already done, I would first suggest 'Restarting' the iPad, and if not successful then try a 'Reset' - check HERE if directions are needed - good luck, and please post back your results!

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