9to5 Mac reports on another story of a business that is using the Apple Watch as part of its customer service initiative, namely the 30-year-old Union Square Café, which is due to reopen next month.
According to a story in Eater, Shake Shack founder Danny Meyer, who owns the Union Square Café, wants every floor manager and sommelier to wear an Apple Watch. Then, when a VIP enters the restaurant, or someone asks for a bottle of wine or a menu item runs out of stock, for example, every manager will be alerted to this via their Apple Watch.
iPads will also be a part of the system, which has been devised in conjunction with Meyer and reservation system startup Resy.
Other uses for the Apple Watch as part of the new system include pinging the coat-room attendant to get a guest’s coat when they are ready to leave, hopefully making for a much more streamlined dining experience all round, and making things a lot easier for the management team as well.
Source: New York’s Union Square Cafe will use Apple Watches to enhance customer service