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Discussion in 'New Member Introductions - Site Assistance' started by stevesandy50, May 21, 2012.

  1. stevesandy50
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    stevesandy50 iPF Novice

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    Hi al
    Great to be here!
    I love my iPad and use it daily the only problem I have recently encountered is my maps app isn't working anymore.
    This is an app I love and use constantly, can anyone help me please ??
    Steve
  2. fleur07
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    fleur07 iPad Super Guru

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    Welcome to our forum! We hope you enjoy your time with us. If you have any questions, the Search feature will be your best friend. If that doesn't work, just wait someone will be around with the answers you seek. With over 200,000 members I'm sure someone will be able to help you.

    While you're *looking around *here are a few links you may find useful.

    We have an iPad manual available for download incase you ever need it.
    Apple - Support - Manuals

    Did you know we have our own App - Its pretty easy to use.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8

    We also have a gaming section. There is bound to be something there you like.
    iPad Games
    iPad Game Specific

    Last but not least. Everyone has to play by the rules here. Please read them and keep them in mind when you post. http://www.ipadforums.net/forum-rules-help-info/2119-forum-rules-everybody-please-read.html

    Again Welcome and We hope you Enjoy Your Time Here!

    Fleur
  3. twerppoet
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    twerppoet iPad Legend

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    When you have problems with an app it's a good idea to clear it from RAM.

    Close/Clear the app: With the problem app closed, double tap on the Home button to get the multitask bar. Tap and hold on any icon in the bar until they jiggle, then tap the minus sign on the problem app. This will remove it from RAM and insure a clean start the next time you launch the app.

    If that does not work try a restart,

    Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. Apple recommends you restart the iPad at least once a month.

    and then a reset if that does not work.

    Reset: Hold down the power and home buttons until the Apple logo appears. The iPad will reboot. This usually takes a bit longer than a restart.
  4. leelai
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    leelai Administrator Staff Member

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  5. smalltowngirl13
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    smalltowngirl13 Administrator Staff Member

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    Hello and welcome Steve!

    Hopefully you get your maps issue solved quickly!
  6. stevesandy50
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    stevesandy50 iPF Novice

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    Thanks, I hope so too.

    Steve
  7. leelai
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    leelai Administrator Staff Member

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    Are your maps now working after following Twerppoet's advice?

    Let us know if it's now been fixed

    iPad 2 3G 64gb
  8. stevesandy50
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    stevesandy50 iPF Novice

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    Yes thanks, I rebooted my iPad and it's back to factory settings.
    I am an idiot though, I didn't save all my photos and have subsequently lost them into the big black hole of the never never?
    Apparently I should have saved them first to icloud ?? Does this sound right?
    Steve
    Thanks again Twerppoet
  9. stevesandy50
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    stevesandy50 iPF Novice

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    Thanks guys, this is a great site!
  10. leelai
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    leelai Administrator Staff Member

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    Restarting or resetting would not cause you to lose anything at all. A reset is just like rebooting a PC, there are no changes.

    What's happened to your photos, did you do a backup at all?

    iPad 2 3G 64gb
  11. twerppoet
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    twerppoet iPad Legend

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    No problem. Glad to help.

    iCloud isn't really a place to save photos; at least not yet. The Photo Stream service is a temporary place, designed to keep your devices synced. It does not store your photos permanently. While the Camera Roll should be backed up (if you are backing up to iCloud), this isn't something you can restore to the iPad individually. You'd have to restore the entire iPad to get them, so it's there, but should be reserved as a worst case fall back.

    You'd be better off downloading them to your computer, or using an online service like Flickr, Picasa, or PhotoBucket. (make sure you're settings save the full size).

    For that matter, never forget the iPad is a mobile device. Anything you can not afford to lose should be saved somewhere else. Even if the software was perfect (and no software is), all it takes is one accident to reduce it to so much junk, and all your content will byte the dust. (pun intended).

    Note: if you use Photo Stream to copy the photos to the computer, that will do the job. The pictures are not temporary on the computer side of Photo Stream.
    Last edited: Jun 18, 2012
  12. stevesandy50
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    stevesandy50 iPF Novice

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    No, I didn't do a back up, the iPad went back to factory settings???
    Don't know where or how to get photos back.
    I think they have gone.
  13. twerppoet
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    twerppoet iPad Legend

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    If you are back to factory, you did not do the reset I described. You did a restore, or you went to Setting - General - Reset, and Erased All Contents and Settings; or your iPad did something crazy on it's own.

    A reset does not erase content.

    That said, if you are back to factory and have no backup the photos are gone.
  14. stevesandy50
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    stevesandy50 iPF Novice

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    Yes, thanks Twerppeot, that, unfortunately what I did, a reboot, oh well, still learning.

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