My contacts disappeared!

Discussion in 'iPad Help' started by Mzchyll, May 13, 2011.

  1. Mzchyll
    Offline

    Mzchyll iPF Noob

    Joined:
    Mar 26, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Atlanta, GA
    Ratings:
    +0 / 0
    All my contacts disappeared after i made an entry. I went to settings and there is nothing regardng syncing for contacts. Do i have to manually put them back in? Does anyone know how to fix this?
  2. Tim SPRACKLEN
    Offline

    Tim SPRACKLEN iPad Legend

    Joined:
    Jan 3, 2011
    Messages:
    15,246
    Thanks Received:
    121
    Trophy Points:
    0
    Location:
    Scotland
    Ratings:
    +121 / 0
    Another member had this problem and I seem to recall there was a fix for it. I think it was our world-sync expert, twerppoet, who - as usual - came to the rescue - so don't panic. He's on the US West Coast, so he's probably having his early morning coffee - oh - just remembered, he has something bizarre that I'd never heard of...

    OK - I've moved this to the Help section where it will hopefully attract his attention.

    Tim
  3. Hayles66
    Offline

    Hayles66 iPad Expert

    Joined:
    Feb 12, 2011
    Messages:
    8,876
    Thanks Received:
    311
    Trophy Points:
    83
    Location:
    Somerset-UK
    Ratings:
    +325 / 0
    I had this problem once. I was trying, again, to gain space on my laptop and put my contacts onto my hard drive and off C-drive on laptop. Of course that's where iTunes got my contacts from.

    So I put them back on laptop and voila! They were back onto iPad.

    Not sure if you did this but this is what happened to me.

    Welcome by the way!

    from Somerset UK on my iPad using IPF app
  4. twerppoet
    Online

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,467
    Thanks Received:
    2,054
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,364 / 1
    This problem has come up before, but I'm not sure I've ever had success fixing it. I will however offer the same advice, just in case it works this time.

    First, lets make sure your contacts are really gone.

    Check the Search field. If there is anything in this, it will limit your contacts to what matches. That can easily be nothing.

    Second, if you have a red ribbon on the left page that says Groups, tap it and see if you have the right address book and/or group selected. The ribbon my not be there, depending on how your contacts are set up.

    A restart is always a good idea. Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

    If your contacts are still in limbo, there is one other possibility.

    If you have not synced your iPad to iTunes since the contacts disappeared, they may still be in your last backup.

    Open iTunes (without the iPad connected) go to Preferences, and the Devices tab. You'll see a list of backups, only one per device that you sync with iTunes. Check the dates.

    While you are there, turn off auto-sync. It will make it easier to manage when you iPad syncs in the future. It's important now, because you do no want the iPad to start syncing when you plug it in. The first thing it would do is overwrite your backup.

    If that looks good you can choose to restore your iPad. You will lose everything stored in a app since the last time you backed up the iPad. So go trough all your apps first and save the important files, photos, whatever to the computer, or email them to yourself.

    Connect your iPad.

    In iTunes, under the Device list, right click on your iPad and choose Restore from Backup. Be sure it says 'from Backup', not just Restore. Select the backup from the list and cross your fingers.

    Hopefully that worked. If not, and you don't have your contacts backed up in some other program, you are stuck with entering them again manually.

    In the future I recommend syncing your Contacts with an online service like Google. It will be a lot easier to recover them if anything happens to your iPad.

    To use a GMail account to sync contacts you have to set it up as an Exchange account. Here are the instructions, in case you decide to use Google.

    Setting up Google Sync with your iOS device : Mail, Calendar, & Contacts - Google Mobile Help
  5. Hayles66
    Offline

    Hayles66 iPad Expert

    Joined:
    Feb 12, 2011
    Messages:
    8,876
    Thanks Received:
    311
    Trophy Points:
    83
    Location:
    Somerset-UK
    Ratings:
    +325 / 0
    Thank goodness, TwerpPoet to the rescue! I have copied this as well, in case it happens to me in the future!

    from Somerset UK on my iPad using IPF app
  6. twerppoet
    Online

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,467
    Thanks Received:
    2,054
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,364 / 1
    Backups, backups, backups. And in the case of iTunes, a backup of the backup file is a good idea. :D
  7. Hayles66
    Offline

    Hayles66 iPad Expert

    Joined:
    Feb 12, 2011
    Messages:
    8,876
    Thanks Received:
    311
    Trophy Points:
    83
    Location:
    Somerset-UK
    Ratings:
    +325 / 0
    Overdoing it maybe!

    Yes, totally agree, I used to work for my dad in his supermarket and did all the computer work, accounts, payroll, pricing and had to do a backup every day. Floppy disks, up to ten I think! Took a long time mind, and I never got paid overtime. There's a tip, never work for family!

    I always back up, back up, back up!

    from Somerset UK on my iPad using IPF app
  8. Mzchyll
    Offline

    Mzchyll iPF Noob

    Joined:
    Mar 26, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Atlanta, GA
    Ratings:
    +0 / 0
    O great and powerful TwetpPoet! THANK YOU, THANK YOU, THANK YOU!!!!! The problem is fixed. The link you sent for Google allowed me to fix it through micrsoft exchange. Whhheeewwww! Bless you!, :)))))
  9. Hayles66
    Offline

    Hayles66 iPad Expert

    Joined:
    Feb 12, 2011
    Messages:
    8,876
    Thanks Received:
    311
    Trophy Points:
    83
    Location:
    Somerset-UK
    Ratings:
    +325 / 0
    Yay! TwerpPoet strikes again! Please take notes from these guys as you will forget which thread or post you saw it.

    from Somerset UK on my iPad using IPF app
  10. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    What would we do without you?
  11. twerppoet
    Online

    twerppoet iPad Legend

    Joined:
    Jan 8, 2011
    Messages:
    16,467
    Thanks Received:
    2,054
    Trophy Points:
    113
    Location:
    Walla Walla, WA
    Ratings:
    +2,364 / 1
    No problem. Glad you got it fixed. No need for the buttering up though, My head is already fat enough. :)
  12. SweetPoison
    Offline

    SweetPoison iPad Legend

    Joined:
    Jun 20, 2010
    Messages:
    14,940
    Thanks Received:
    132
    Trophy Points:
    0
    Location:
    Sacramento, California
    Ratings:
    +134 / 0
    It could have been bigger.....:D


    I know you know what I mean.;)
  13. Mzchyll
    Offline

    Mzchyll iPF Noob

    Joined:
    Mar 26, 2011
    Messages:
    4
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Atlanta, GA
    Ratings:
    +0 / 0
    Fat head or not Twerppoet you helped me. Those were my business contacts. I was about to jump in the Chattahoochee River. Lol! Thanks again. :)))

    Sent from my iPad affectionately known as "MyPad" using iPF

Share This Page

Search tags for this page
all contacts disappeared from ipad
,
all my contacts disappeared on my ipad
,
all my contacts dissappeard on my ipad after i added a new email addres
,
apple notes and contacts disappear on my ipod touch
,
callendar and contacts dissappear from iphone on cspire?
,
contacts disappeared from ipad
,
contacts disappeared from mini ipad
,
contacts disappeared ipad2
,
contacts disappeared on ipad
,
contacts on ipad disappeared
,
how do i get my contacts dissapeared on my iphone
,

ipad contacts disappeared

,
ipod contacts disappeared
,
lost address book on my 2nd generation ipad
,
my contacts disappeared from ipad
,
my contacts disappeared from my ipad
,
what happened to my contacts on my ipad
,
why do my contact names not show on my ipad just numbers
,
why do my contacts keep disappearing on my ipad
,
why my contact keep disappearing one by one on iphone 5