Music App Problem

Discussion in 'iPad Mini Forum' started by Unkei, Jan 20, 2015.

  1. Unkei

    Unkei
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    hi all,
    My wife has my old iPad Mini. She likes to watch TV and Movies with the TWC App.
    Problem is, the Music App, which cannot be deleted, keeps popping up as she is watching TWC, with cover art and music from U2. This is nothing we have ever purchased and would never listen to. Is there a way to keep this from happening? I have tried going to the playlists and deleting everything, but then when she started using TWC this evening, it started all over again! She is not happy...and that is a severe understatement! If there were any way to delete the whole Music App, I would do so in a heartbeat!
    Thanks for any suggestions,
    Unkei
     
  2. twerppoet

    twerppoet
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    The Music app shouldn't do this. It's very unusual. It might have something to do with the free U2 album Apple gave away last year. You could give this a try and see if it fixes it.

    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/offerOptOut

    Failing that, you might want to visit an Apple Store if you have one nearby.

    If you could give us a screen shot of what happens next time it does, that might help.
     
  3. Unkei

    Unkei
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    Thanks twerppoet,
    That seems to have fixed the problem! Now my dear one is no longer raising caine with me!
    Again..Thank You!
    David
     
  4. twerppoet

    twerppoet
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    No problem. I'm glad it worked.
     

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