Low volume on FaceTime with iPad 2

Discussion in 'New Member Introductions - Site Assistance' started by kathtuss, Feb 18, 2012.

  1. kathtuss

    kathtuss
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    I have an iPad 2 and when I FaceTime the person on the other end can barely hear me although I hear them just fine! Help this is so frustrating! I have looked into the settings and looked at the volume and it is fine!
     
  2. Kaykaykay

    Kaykaykay
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    Is your microphone obstructed or are you too far from it? If you test that and it doesn't work and you've tried resetting and you're still stuck, take it to an Apple store so they can test. If your microphone is a dud, they'll take care of you.
     
  3. kathtuss

    kathtuss
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    There isn't anything in the way. I've checked the volume. I have to yell and they barely hear me. The closest Apple store is an hour away so I'll have to plan to go out there! Thanks
     
  4. Kaykaykay

    Kaykaykay
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    And you've ruled out a prob on their end? Has everyone else you Skyped or FaceTimed also had a prob hearing you?
     
  5. kathtuss

    kathtuss
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    Yes everyone I FaceTime has the same issue with hearing me.
     
  6. Kaykaykay

    Kaykaykay
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    Have you tried closing FaceTime, restarting and resetting your iPad, then trying FaceTime again? Are you able to try Skype or some other app that uses the microphone to figure out whether it's a FT-only prob or a microphone prob?

    If you're far from an Apple store, you might try calling or emailing Apple first, to see whether you can get help via phone instead of driving there, which could be your last resort. If they diagnose dud hardware via phone, they sometimes send you a replacement and have you send yours back in a post-paid box. That might save you time and a drive, especially because the nearest Apple store might not have your model in stock to offer a replacement.
     
  7. Poser

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    The common issue here, the mic is prob blocked with dust on the inside, and would require a strong blow of air to clear it out, either a compressed air can or a visit to a shop that have a compressed air hose (that they use for their air powered tools), and ask if they can attach their blower, and blow it out for you. Your mouth might not work(i tried, haha).

    Just to verify, use one of your recording app, and blow hard into the mic while recording, you'll see.

    Mine has been this way for months now, didn't fix(blowout) yet.
     
  8. Kaykaykay

    Kaykaykay
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    If I thought dust were the issue, I would use a vacuum rather than compressed air.
     
  9. Poser

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    What do you mean?
     
  10. Kaykaykay

    Kaykaykay
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    Suck out dust with a household vacuum cleaner rather than bothering with compressed air. Most people have vacuums, and vacuuming is less likely to send dust where you might not want it.
     

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