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ipad2 software not updating

Discussion in 'iPad 2 Forum' started by pjbame, Mar 13, 2012.

  1. pjbame
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    pjbame iPF Noob

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    My ipad2 won't let me update to the 5.1 software, why? I tried to restore then update and no luck.
  2. f4780y
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    f4780y Super Moderator Staff Member

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    Are you trying to update the iPad2 on the device itself, or are you using iTunes?

    If it is on the device, I would suggest you connect it to your PC and try using iTunes to update to 5.1. Sometimes large OTA updates can be a problem.
    If it is iTunes which is failing, please post the error number and message which iTunes shows when it fails and we'll see if we can help resolve that...
  3. pjbame
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    pjbame iPF Noob

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    When I try on the iPad it won't connect, and on iTunes it say it is a connection problem.
  4. f4780y
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    f4780y Super Moderator Staff Member

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    Sounds like you have an unreliable internet connection. Maybe a firewall / anti-virus is interfering? Consider disabling them temporarily.


    You can also try a manual install...

    1. Download the correct 5.1 firmware for your device to your desktop from this thread - http://www.ipadforums.net/ipad-hacking/24939-official-apple-ios-firmware-download-links-ipad.html
    2. Open iTunes and hold down the shift key when you click "Restore" - This will open up a file selection dialogue box.
    3. Choose the firmware file you downloaded in step 1.

    That should work, but full failsafe instructions are covered in this guide if you need them - http://www.ipadforums.net/jailbreak...lsafe-method-restore-current-version-ios.html
  5. s_tevep
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    s_tevep iPF Novice

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    Loads of people including me had this problem.

    To fix it go to your wifi settings. Click on the blue arrow next to your connection then look for the DNS entry. Delete what is in there and type in 8.8.8.8 then hit the back button.

    Try the software update again and it should work. The DNS setting is for Googles servers. Don't ask me why it worKs, it just does.

    P.S. It also seemed to speed up my connection......bonus!!!
  6. pjbame
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    pjbame iPF Noob

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    S_tevep I tried your way first, and it worked very quickly. Finally.
  7. eKindom
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    eKindom iPad Fan

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  8. s_tevep
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    s_tevep iPF Novice

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    Glad to be of assistance
  9. Gangoolian
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    Gangoolian iPF Noob

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    What does it mean when it tells me my device is not eligible? I've been trying to unjailbreak my phone for days now - is this also a case of dns settings?
  10. f4780y
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    f4780y Super Moderator Staff Member

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    It means you are trying to install a version of IOS which is not the current one OR it means you have redirected your hosts file away from Apple and towards Cydia.

    Did you use TinyUmbrealla ever? If so, you need to open it, go to the Advanced tab, and UNTICK "Set Hosts to Cydia on Exit".

    If you didn't, then make sure you are trying to restore 5.1 and no other version.

    This guide is for iPad, but works for iPhone too - http://www.ipadforums.net/jailbreak...lsafe-method-restore-current-version-ios.html
  11. Gangoolian
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    Gangoolian iPF Noob

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    I did use tiny umbrella, will try change things around... Thanks - will let u know if all gets sorted
  12. Gangoolian
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    Gangoolian iPF Noob

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    WORKED! Thank you so much!
  13. f4780y
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    f4780y Super Moderator Staff Member

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    Last edited: Mar 15, 2012

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