Intro and question

Discussion in 'New Member Introductions - Site Assistance' started by jetrip, Feb 1, 2012.

  1. jetrip

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    iPF Noob

    Feb 1, 2012
    Thanks Received:
    Hi all,
    I am so grateful for all of the great information I've found on this forum so far. Lately I've been having trouble updating my IPad2 so I can have it cloud with my new IPhone. I keep getting the error message that says my session timed out. I have read all of the posts I can find here about this problem and tried ensuring my Internet connection was strong enough by making sure my download was the only activity on my connection at the time, I plugged into my desktop which is physically attached to the modem rather than using my laptop and WiFi, I made sure I had the ITunes 10.1, I plugged into a real USB port rather than a hub and it's still not working. The other suggestion I saw said to turn off my virus protection but I'm not sure I even have virus protection. So my question is how do I find the virus protection if I have it? Thank you for all your thoughtful advice.
  2. leelai

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    Staff Member

    Apr 24, 2011
    Thanks Received:
    Hi Sam and welcome to the Forum!

    The latest version of iTunes is 10.5.3 so this may be your problem. Is your desktop the computer that you normally sync your ipad with? You really should have virus protection for your PC and laptop, to find out, press Start and then All Programs and have a look here for some form of virus protection. Below you will find some links to help you
    And a trouble shooting guide

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    Reading the IPad manual is a great place to start so please download a copy of these.
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    We have rules like any Community so please read these also

    Once again we welcome you here and are so pleased you have joined us!

    Sent from my iPad using iPF

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