How do I retrieve lost ipad documents

Discussion in 'iPad Help' started by allen319, Nov 2, 2011.

  1. allen319
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    allen319 iPF Novice

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    I noticed on my iPad that several of my apps were missing. I proceeded to restore them to my iPad but realized that all data and documents were gone. To be specific....I had numerous documents in Quickoffice which are gone. I had dozens of usernames and passwords stored in Password Keeper which are gone. I also had several mail groups set up in Mail Shot which have vanished. I recall when I plugged into iTunes and did a sync that a box appeared that asked me if I wanted to apply the changes I made to my iPad and I clicked yes. I am not sure but I think I must have restored the iPad to a previous state and lost apps and documents. Is there anyway to restore to a previous date all my apps and related content from Time Machine? Does Time Machine Back up apps and data? Is it possible that these documents are somewhere on my iPad? Any suggestions.
  2. twerppoet
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    twerppoet iPad Legend

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    Provided you haven't synced since you lost the apps:

    Go into iTunes Preferences, the Devices tab, and prevent auto syncing. This will keep the iPad from launching and syncing with iTunes when you plug it in. While you are there look at the date/time on the backup. This will give you and idea of what you are about to restore; and hold in mind that it will restore the data in all the apps, not just QuickOffice.

    Plug in the iPad, right click on it in iTunes under the Devices list and choose restore from backup. You will either get the documents back or not.

    Alternately you can try one of these programs on your computer to extract files from the backup. I haven't used either of them, they cost money, and the results will still depend on whether the backup still has the files in them. Up to you to decide if the risk/cost is worth the effort.

    iBckupBot for iTunes: Backup Manager Software for iPad, iPhone, and iPod Touch (and a few other tricks)
    iBackupBot - iTunes Backup Manager for iPhone, iPod Touch, iPad

    iPhone Backup Extractor (recover lost data from iTunes backups)
    iPhone Backup Extractor for Windows and Mac


    To prevent this in the future I recommend getting a DropBox account. I'm pretty sure QuickOffice will let upload/download files from DropBox, which will give you backups of your documents. It is never a good idea to keep important documents in one place, especially something as inherently fragile as a mobile device.

    Good luck.
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  3. allen319
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    allen319 iPF Novice

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    Thank you.
  4. J. A.
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    J. A. iPad Legend

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    I read this thread, and as my eWallet has lost important information when syncing my two iPads, I downloaded iBackupBot as suggested by twerppoet. And: it worked! It's all back. Thanks!
  5. twerppoet
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    twerppoet iPad Legend

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    Good to hear. Thanks for the feedback.

    I also ran across this the other day. It is for recovering files directly from the iPad using a computer. No idea if it works or how well, and I have no reason to try it. I saved the link just in case that changes.

    How to Recover Deleted Files, Restore Lost Data from iPhone
  6. jamerdoris
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    jamerdoris iPF Noob

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    As the method above, you should prevent auto syncing when iPad connects to computer.
    If you have not found the backup files, or the method that recover the previous record does works. Maybe you'd better try some third-party software. Like iPhone Data Recovery, which is supporting to recover lost data from iPad directly. Have a try.
    Last edited: Jul 27, 2014

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