Hi, I have a facetime account and have the app in my settings. I can even get to facetime by doing a search for it on the search page, but for some reason I don't have the app on my home screen. I have scrolled all the way both directions to see if it was moved and still can't find it. How do I get the shortcut back on my home screen. Also I looked and it is not restricted in my settings
Check in Setting/Restrictions if you have Restrictions enabled the slider for Facetime could be in the Off position, if it is, slide it to On. Also check to see if the Facetime app is turned Off in Settings