Emails not loading images on iPad 3

Discussion in 'iPad Help' started by davfog, Jun 25, 2013.

  1. davfog

    davfog iPF Noob

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    Hi

    All of a sudden, my iPad isn't loading images and logos etc. in my emails. It seems to coincide with my new broadband installation (BT Home Hub 4).

    In my settings, under "Mail, Contacts, Calendars", "Load Remote Images" is set to "ON".

    Any suggestions (polite ones!), please?

    Dave
     
  2. J. A.

    J. A. iPad Legend

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    Hi, Dave! You seem to have bad experiences with other forums.
    Welcome to iPF, a great community with friendly and helpful moderators and members.

    Did you already try basic troubleshooting, such as rebooting your iPad (press and hold both Home and Power button at the same time until the Apple logo appears) or restarting it?
     
    Last edited: Jun 25, 2013
  3. skimonkey

    skimonkey Administrator Staff Member

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    Have you tried to do the following?

    1. Force the app to close?
    2. Try to restart your iPad?
    3. Try to do a reset?

    You can try this in order, if an app becomes misbehaves...

    Force the app to close down*by pushing the home button twice or by doing a 4-finger swipe to bring up your multi-task bar. This will show all the apps that you have visited. Press the app, until it begins to shake. Close out the apps by pressing the red circle in each app. It will only quit the app and not delete. Than try to re-open the app and test out.

    If that doesn't work, restart the iPad by pressing the power switch down to power off.

    Third is to do a reset by holding the power switch and home button together until you see the apple logo. Hope that helps!
     
  4. davfog

    davfog iPF Noob

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    Thank you both for this very interesting advice, I reset the iPad and it now works fine. Only had it a couple of months and love it. Now about 2/3 through the instruction manual - at least I'm reading it! lol

    Regards,
    Dave
     

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