email question

Discussion in 'iPad General Discussions' started by Guppydrvr, Oct 26, 2016.

  1. Guppydrvr

    Guppydrvr
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    I recently purchased two iPad 4 refurbished for my wife and me. I set emails up for each of us. My wife is getting my emails in addition to hers. How do I stop this?

    Also, every time we try to delete an email it says it could not be moved to trash.
     
  2. J. A.

    J. A.
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    Welcome to iPadForums!

    Do you share the Apple ID with your wife? Make sure that Mail is disabled on her iPad in Settings - Mail - Accounts, in your email account.

    For the email account that can't move your emails to trash, here a few things to do. Try removing an email after every step, maybe one of them fixes the problem, without the need to try all of them:
    Turn off the account in Settings - Mail, wait for a few minutes, then turn it on again.
    Remove the email account from your iPad (delete it completely), then set it up again.
    In Settings - Mail - Accounts - (the email account with the problem), go to Advanced - Mailbox Behaviours - Deleted Mailbox, and make sure there's Trash visible. And in Move Discarded Messages into, select Deleted Mailbox.

    Hope that helps.
     
  3. legal7

    legal7
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    Try going to iCloud.com and delete from there that should take care of the deletions

    Now as far as your wife and you getting each others emails-it would seem that the iPads are set up for both email accounts on each iPads. go to setting and delete hers on yours and yours on hers
     

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