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disappearing e-mail

Discussion in 'iPad Help' started by louie, Oct 21, 2010.

  1. louie
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    louie iPF Noob

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    I have been using my IPAD for two months with no problems - the last two days when I go into e-mail it disappears after 30 seconds -help
    Last edited: Oct 21, 2010
  2. KristianOslo
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    KristianOslo iPF Noob

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    I have the same problem with my new ipad: New mails are visible only for a short time (3 sec/30 sec/2 minutes aproximately). I have googled this problem, an it seems to be well known - but no solution :mad: My suspiscion is that when mails are downloaded to my Outlook on my PC, then it disappears from my iPad (and even if I close Outlook, I still have a small Outlook symbol on the bar at the bottom of the screen - detecting for new mails. And I have not found out how to avoid automatic download on Outlook). However, I do not have the same problem on my iPhone (mails are downloaded on both my PC and the iPhone). I really do not know what to do, and it is very frustrating. Somebody that can help us?
  3. KristianOslo
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    KristianOslo iPF Noob

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    Acutally Loui, I did the following that seems to solve my problem:
    I am using Outlook (but if you are using a different mail application, I guess that a similar procedeure also will do...), so I opened Tools/E-mail account setting/Change account (then press Next)/Then I marked the account that I want to change and pressed Change/Then More adjustments/Choosed the 4th flip Advanced and then pressed Delivery and then did the following magic trick:
    ----> Choose "Leave a copy on the server"

    This worked for me (bud I have only 20 minutes experience...)! Only problem that I can see, is that the company that own the account before or later will delete my mails because I have reach the mailsize limit...

    A spin off problem to this solution is that when I send a mail from my iPad to my iPad, i receive only the mail - as expected. But when I send from my PC, I do allways receive an attachment (winmail.dat of 2,8kB). But i can not open this file, so I do not know what it is.

    I have now send 5 test mails to my self, and all looks fine (if you ignore the unwanted attachment...). I then did the oposite to what i wrote above (i.e. removed the checking in "Leave a copy on the server", and then refreshed my iPad.
    And guess what: All 5 mails disappeared! Dangerous...

    So I obviously went back and ticked the box "Leave a copy on the server"

    I do not know if I am into something here, but I would love to get a comment from one iPad-specialist to take a closer look on this subject - or at least tell me if I am doing something wrong.

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