Disappearing attachments

Discussion in 'iPad Air Forum' started by Mahargkr53, May 19, 2019.

  1. Mahargkr53

    Mahargkr53
    Expand Collapse
    iPF Noob

    Joined:
    May 19, 2019
    Messages:
    2
    Thanks Received:
    0
    When I receive an email with a video attachment and I tap to download, it disappears. Is there some setting that I need to change?
     
  2. JezzerP

    JezzerP
    Expand Collapse
    Super Moderator
    Staff Member

    Joined:
    Aug 16, 2011
    Messages:
    128
    Thanks Received:
    98
    OK, are you using the stock Apple Mail app? What do you mean by "it disappears" ?
     
  3. Mahargkr53

    Mahargkr53
    Expand Collapse
    iPF Noob

    Joined:
    May 19, 2019
    Messages:
    2
    Thanks Received:
    0
    I am using the stock Apple mail app. When I receive an email with video attachment, It says “tap to download”. After I tap it, it just disappears. I can’t view it. My wife is able to download and watch the exact same email.
     

Share This Page