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Disappearing attachments

Mahargkr53

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May 19, 2019
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When I receive an email with a video attachment and I tap to download, it disappears. Is there some setting that I need to change?
 
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Mahargkr53

iPF Noob
Joined
May 19, 2019
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I am using the stock Apple mail app. When I receive an email with video attachment, It says “tap to download”. After I tap it, it just disappears. I can’t view it. My wife is able to download and watch the exact same email.
 

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