1. Due to the recent site upgrade, the iPadForums (iPF) App will no longer work. The new iPadForums.net website has been designed from the ground up to work perfectly from any mobile, tablet, or desktop computer using the built in internet browser. Create a shortcut to iPadForums.net on your home screen by following these steps: Create an icon for iPadForums.net

Canot find my purchased movie.

Discussion in 'iPad 3 Forum' started by Ellenmac, Apr 28, 2012.

  1. Ellenmac
    Offline

    Ellenmac iPF Novice

    Joined:
    Apr 2, 2012
    Messages:
    21
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Australia
    Ratings:
    +0 / 0
    I recently rented a movie from Itunes. When the time expired it disappeared from my ipad. I wanted to rent it again, itunes took my details so I presume it took my money. But the movie did not download again or is it to be seen any where in my library. I checked downloads but it is not there either. Then I thought perhaps it did not work so I entered it again. itunes told me i had all ready downloaded the movie did I want to rent it again, I entered yes, but no movie to be found not very happy :thumbsdown::mad:. Has this ever happened to any of you? and what can i do about it?
  2. skimonkey
    Offline

    skimonkey Administrator Staff Member

    Joined:
    Sep 11, 2011
    Messages:
    18,471
    Thanks Received:
    984
    Trophy Points:
    113
    Location:
    Michigan. USA
    Ratings:
    +1,026 / 0
    Hi There, no-I have never re-rented a movie from itunes. If I remember correctly, you have 30 days from the time of purchase to view the rented movie. If you start to view it, you have 48 hours form the start time before it expires.

    Have you checked the Video app section of your ipad to see if it is there?
  3. Ellenmac
    Offline

    Ellenmac iPF Novice

    Joined:
    Apr 2, 2012
    Messages:
    21
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Australia
    Ratings:
    +0 / 0
    Yes, it is not there. Cant find it even in my purchases. Thank you for your reply.
  4. skimonkey
    Offline

    skimonkey Administrator Staff Member

    Joined:
    Sep 11, 2011
    Messages:
    18,471
    Thanks Received:
    984
    Trophy Points:
    113
    Location:
    Michigan. USA
    Ratings:
    +1,026 / 0
    Have you tried to close out the video app and restart it to see if it will show? To do this double click the home button until you get the multi-task bar. Long press the video app until it shakes and press the upper red circle to close it. Restart the video and go to Store/Movie/Purchase and see if it shows up.

    If that does not work-power off the ipad than turn it back on. See if it that gives it a go.
  5. Ellenmac
    Offline

    Ellenmac iPF Novice

    Joined:
    Apr 2, 2012
    Messages:
    21
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Australia
    Ratings:
    +0 / 0
    Did what you said. It is not there. Looked on my iMac no were to be found either. It will be interesting to see if I will be charged.
  6. scifan57
    Online

    scifan57 Super Moderator Staff Member

    Joined:
    Dec 3, 2011
    Messages:
    19,906
    Thanks Received:
    1,891
    Trophy Points:
    113
    Location:
    Regina,Canada
    Ratings:
    +2,080 / 1
    If you were charged for the movie,you will receive an iTunes receipt in your email inbox.This can happen almost immediately or as long as several days after the purchase was made.
  7. Ellenmac
    Offline

    Ellenmac iPF Novice

    Joined:
    Apr 2, 2012
    Messages:
    21
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Australia
    Ratings:
    +0 / 0
    This has me really puzzled , I rented another titled movie and it downloaded ok. It sits under rented Movie.
  8. skimonkey
    Offline

    skimonkey Administrator Staff Member

    Joined:
    Sep 11, 2011
    Messages:
    18,471
    Thanks Received:
    984
    Trophy Points:
    113
    Location:
    Michigan. USA
    Ratings:
    +1,026 / 0
    As that is what should happen. I am not sure what happen to your other movie, I saw some of your previous posts and see that you had some trouble with the password being accepted on your ATV. Maybe that had some doing to it? Hopefully they don't charge you, but watch for a receipt of your purchase in the meantime so you can speak to apple for a refund.

Share This Page

Search tags for this page
can't find my itunes movie rental on macbook air
,

can't find purchased movies on ipad

,
cannot find rented movies itunes movies on my mac book air
,
cant find my itunes movie rental on ipad
,
downloaded a movie from itunes to ipad now has vanished
,

how to find purchased movies on ipad

,

i can't find my rented movie on itunes

,
i cant get my purchased movie from itunes to my ipad
,
i entered the download for a movie on itunes vut i cant fint it in purchased.
,

i rented a movie on itunes and now i cant find it

,

my itunes movie rental disappeared

,

my rented movie on itunes disappeared

,
purchased a movie but can't find it on ipad
,

purchased movie on itunes cant find it

,
rented movie disappeared from ipad
,
when you rent a movie in itunes do you receive a receipt
,

where did my itunes movie rental go

,

where did my itunes rental go

,

where did my rented movie go on itunes

,

why can't i see purchased movies on ipad