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Problem with deleting emails


iPF Noob
Feb 27, 2012
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Hello everyone - I wonder if you can help me. I have received an email on my .me account, and viewed it on my iPad. It contains sensitive financial information and I therefore deleted it by pressing the dustbin icon and then deleted my trash emails. It is cleared off the system and does not appear anywhere on my other devices. My desktop and iPhone no longer find it.

However, when I go to my iPad front screen and use the search facility finder at the top of the black page, it appears! When I press on that item it takes me to the mail application, but there is no email to be found. How do I get it off my search screen?

I'm sure there is an easy way to do this.

Thanks in advance.


Staff member
Apr 24, 2011
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Brisbane, Australia
Hi and welcome to the Forum!

Go to Settings - General - Spotlight Search and then untick mail.

The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

We also have our own App - It is a very simple app to navigate.
Reading the IPad manual is a great place to start so please download a copy of these.
2 very informative threads from which you will learn many tips and shortcuts for the IPad.
We have rules like any Community so please read these also

Once again we welcome you here and are so pleased you have joined us!

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