ZAGG said:
Generally, the only times we experience that runaway key issue is with iOs software that needs to be updated. If you hook up to your computer and update through iTunes, that should fix it.
Hmm, I'm a little confused by this statement... Are you saying that a minimum iOS version is required for the ZaggMate to operate correctly? If so, what version is that?
I'm curious because I never had an issue until I exchange my iPad for a refurb iPad. Now, every once in a while, when typing, the last character I typed will repeat for a few seconds, then the soft keyboard pops up for a second and then it disappears and everything goes back to normal... However, both the ipad itself AND the iOS version changed with I exchanged it. I was running iOS 4.2.1 with no issues on the iPad that I exchanged. The new one came with 4.3.1 and I seem to get the "key repeat" issue once in a while now (never got it before I exchanged the iPad).
I'm wondering if 4.3.1 is the culprit here, which is why I'm asking if there is a minimum OS level required for the ZaggMate. If I knew upgrading to 4.3.2 would fix, I'd do it in a heartbeat. Otherwise, it's a lot of work for nothing!
Could also be a problem with the refurb iPad as well I guess (although I don't have issues with any other bluetooth devices)...
Thanks!
Thanks.