Pages not syncing to iCloud

[jlw34]

Hi all
I wonder if anyone can help. Documents produced in pages or numbers won't save to the cloud or other devices from iPad but they do from iPhone. Tried deleting iCloud account and reinstalling but still no joy. Any ideas?

 

[Susanjane]

I'd appreciate knowing the answer myself- thanks!

 

[twerppoet]

Do you have it turned on in both places.

Settings > iCloud > Documents and Data

and

Settings > Pages; Use iCloud.


If so, try turning both off, then back on in the order listed. You may end up with some duplicates.



You'll want a good internet connection for the first sync.

 

[leelai]

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Let us know if Twerppoet's great advice has helped you here.

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iPad 2 3G 64gb

 

[jcherepy]

Do you have it turned on in both places.

Settings > iCloud > Documents and Data

and

Settings > Pages; Use iCloud.


If so, try turning both off, then back on in the order listed. You may end up with some duplicates.



You'll want a good internet connection for the first sync.

OK, I originally had a Pages Doc I was editing in Pages on my iMac running Mountain Lion and I saw it and edited it on the iPad. However, the changes did not show up on the Mac. I deleted the Doc on the Mac and emailed to the Mac and continued editing it, but I can't see the Doc on the iPad. I'm running all the latest versions of the apps and OS on all devices. I tried the above, but already was using these settings.

Any help appreciated.

[Edit] OK, when I went to iCloud via the Web and tried to open iWork, I keep getting a popup, "Cannot open iWork" and my options are Report to Apple, OK or Try Again. I guess something's messed up in iCloud.

 

[twerppoet]

[Edit] OK, when I went to iCloud via the Web and tried to open iWork, I keep getting a popup, "Cannot open iWork" and my options are Report to Apple, OK or Try Again. I guess something's messed up in iCloud.

Haven't seen that before, though I've seen individual files mess up. That was before Mountain Lion. So far, I've had no problems with the new OS, but it's been mere days.

I assume you're going to talk to Apple as suggested. Please let us know how it turns out.

 

[jcherepy]

Haven't seen that before, though I've seen individual files mess up. That was before Mountain Lion. So far, I've had no problems with the new OS, but it's been mere days.

I assume you're going to talk to Apple as suggested. Please let us know how it turns out.

I clicked on the link "Report to Apple" and quit for the night. This morning, I could open iWork on the iCloud Website, but the Doc in question was not there even though it was on my iMac and the save was to the Cloud. I just got home and did the ol' CMD-A, CMD-C and pasted into a new test Doc and saved to iCloud and it appears on both the iPhone and iPad, some something must be @#$%^& with the old file. We'll see how it goes.

 

[twerppoet]

Thanks for the feed back. Don't forget to do your backups. iCloud exists as a folder on your iMac too, so those Time Machine backups could be a life saver.