ios7

[fjed]

I cannot open one of my games after the upgrade to 7. Any suggestions?

 

[Mickey330]

I cannot open one of my games after the upgrade to 7. Any suggestions?

May we have a bit more information, please? As in, what game is it? And, what happens when you try to open it - does it give you an error notice, does it flash the game for a bit and then return to the home screen or does not respond at all when you tap the icon?

Also, have you tried to restart or reset the iPad? Do do (apologies if you know):

Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears.

If that doesn't help, try this last step...

Reset: Hold both the power and home buttons until the screen goes dark and the Apple logo then appears (the slide to unlock screen may or may not appear). Once the logo appears, release the buttons. After a time, your homescreen will appear. Please note that it may take some time for the Apple logo to appear or for your homescreen to appear (or both). This is normal. Eventually, the homescreen will appear.

Lastly, have you checked to see when the app was last developed? It may be that it's not ready to run under iOS 7...

Having more details will help us while we try to help you. Thanks.

Marilyn

 

[fjed]

May we have a bit more information, please? As in, what game is it? And, what happens when you try to open it - does it give you an error notice, does it flash the game for a bit and then return to the home screen or does not respond at all when you tap the icon? Also, have you tried to restart or reset the iPad? Do do (apologies if you know): Restart: Hold down the power button until the power off slider appears. Slide it off. When the iPad finishes shutting down, hold down the power button again until the Apple logo appears. If that doesn't help, try this last step... Reset: Hold both the power and home buttons until the screen goes dark and the Apple logo then appears (the slide to unlock screen may or may not appear). Once the logo appears, release the buttons. After a time, your homescreen will appear. Please note that it may take some time for the Apple logo to appear or for your homescreen to appear (or both). This is normal. Eventually, the homescreen will appear. Lastly, have you checked to see when the app was last developed? It may be that it's not ready to run under iOS 7... Having more details will help us while we try to help you. Thanks. Marilyn

The game is Slot Machines 777 by Viaden. When I click on they icon, it asks if I want to resume the game. I then click on resume and it takes me back to the icon. The game will not open. No error message. I will try to restart as you have suggested. It could be an old app, I've had it for almost 2 yrs. Thanks for responding & for your help.

 

[ardchoille]

From the symptoms it sounds like a crash, the resume game function may have a problem somewhere. Maybe a good idea to report these symptoms to the developer so they can fix the problem.