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FaceBook app is crashing

Jane Girod

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Mar 8, 2013
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Hi, I'm a newbie here. Any ideas why when I click on my FB icon it opens to a blank page and then immediately closes? I have closed all my apps, shut down the iPad and checked my settings but nothing has worked so far. Everything else seems fine. Thanks for any help!
 

giradman

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Hello Jane... - welcome to the forum! :)

Please try the steps below - if none of these are successful, you might want to just delete and re-install the FB app - good luck!

When an app (or several) are misbehaving, I usually go through the following steps:

1. Force Close - open the multi-tasking bar (double tap the 'home buttom' or use multi-gesturing and swipe up); press & hold an app until all begin to 'jiggle'; find the offending app(s) and press the 'red circle w/ minus sign' - return to the home screen & try again.

2. Restart - press & hold the 'Sleep/Awake' (a.k.a. power) button until a red slider appears (may take a few seconds) - move the slider to turn off the iPad; then press & hold the same button until the Apple logo appears - wait for a restart.

3. Reset - press & hold the 'Power' and 'Home' buttons simultaneously until the Apple logo appears - this may take a longer time, so have patience; the iPad will 're-boot' - NOTE that none of these maneuvers will alter your apps, files, or settings.
 
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Jane Girod

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Mar 8, 2013
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Hello Jane... - welcome to the forum! :)

Please try the steps below - if none of these are successful, you might want to just delete and re-install the FB app - good luck!

Thank you! I had tried all the steps but deleting and reinstalling was what worked.
 

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