Emails using @ me.com

[jelbbaines]

I am now using iCloud, and am realizing that I am unable to send email to some addresses. The server is unable to relay messages.
Has anyone had this challenge?

 

[Tim SPRACKLEN]

When you talk about 'relaying messages' can you be more specific? Are you using SMTP with SSL as the sending email protocol? me.com will not accept relayed messages using non-secure SMTP on port 25. It requires the use of SSL on port 465.

Tim

 

[jelbbaines]

I am not sure how to figure out the settings you mentioned below. I did not do anything special to set up @me.com on the iPad. I think the iPad just made the settings. I never had this challenge on the computer.

 

[jelbbaines]

Here is the error message...
Cannot send mail. A copy has been placed in your outbox. It was rejected by the server as it does not allow relaying.

 

[Tim SPRACKLEN]

OK - this is the Port 25 relay problem. You will need to edit your email settings so that SSL (a secure way of sending emails) is enabled. The problem is that most service providers won't allow non-secure email to be sent because it would be easy to impersonate someone as the non-secure email protocol does not require a password to send email.

So edit your email settings and - in the SMTP field - turn on the SSL setting. You'll have to fill in a user name - your email address - and your normal email password. The port number should automatically default to 465.

It may take a while to get this working, so you need a little patience.

Tim

 

[jelbbaines]

Thank you.

 

[dishlickersdesign]

OK - this is the Port 25 relay problem. You will need to edit your email settings so that SSL (a secure way of sending emails) is enabled. The problem is that most service providers won't allow non-secure email to be sent because it would be easy to impersonate someone as the non-secure email protocol does not require a password to send email.

So edit your email settings and - in the SMTP field - turn on the SSL setting. You'll have to fill in a user name - your email address - and your normal email password. The port number should automatically default to 465.

It may take a while to get this working, so you need a little patience.

Tim

Thanks for this - it fixed the problem instantly and I had been struggling with this for a while!