Email stuck

[Gws]

Hi, I have an email in my iCloud @me.com account that won't open. If I tap it it just shuts down mail. How can I delete it?

Thanks

 

[fanckush]

I did not really understand but to delete it or turn it of go to settings>mail,contacts,calendar>

 

[skimonkey]

Hi, I have an email in my iCloud @me.com account that won't open. If I tap it it just shuts down mail. How can I delete it?

Thanks

Hi there, not sure if you have tried the immediate fixes when apps, such as your mail app misbehaves...but worth a try here:

Force the app to close down by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

If that doesn't work, restart the iPad by pressing the power switch down to power off.

Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!

 

[Gws]

Thanks, tried that but it hasn't done the trick. Anyone else got a suggestion?

Hi there, not sure if you have tried the immediate fixes when apps, such as your mail app misbehaves...but worth a try here:

Force the app to close down by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

If that doesn't work, restart the iPad by pressing the power switch down to power off.

Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!

 

[Gws]

Thanks folks, it fixed itself today. Still no idea what the problem was.