Recent content by paulbartell

Thanks so much everyone for contributing ideas toward my solution. I've been tardy in getting back in here waiting for a couple other things to develop. Turns out the dead email address that resided at comcast.net can be transferred to another live account, my daughter has a comcast account in...

Welcome to my current Apple hell. What a mess. I'm working to try and help an elderly friend, a stroke victim in a nursing home. The AppleID that his iPad and iPhone are set up on, refers to an email address that no longer exists. So simple… go in to appleid.apple.com and change the...

Leelai - B I N G O! With no organized method at all, I switched from LockRotation to Mute and back again in the settings. Each time I changed this setting, I made sure that the volume keys were used to move the volume to full and that there was no muting on in the control panel. This cleared...

twerppoet - It just keeps getting worse here… ever hear "No good deed goes unpunished?" Im doing this all for an elderly friend, stroke victim. Turns out I cant get Reset all Settings to go because I don't know the "Restrictions Passcode", I doubt that he knows it either. Arrrgh!

Johanna - Yes alert sounds are enabled In Settings->NotificationCenter->Facetime… BadgeAppIcon is ON, AlertSound is Night Owl, ShowInNotificationCenter is ON, Include set to 5 Recent Items and ShowOnLockScreen is ON In Settings->NotificationCenter all switches are ON, SortManually is...

Twerppoet, Thanks for your help so far. My control panel did not indicate muting. Still scratching my head here. p

Thanks for straightening me out on the side switch. Settings->General->LockRotation is indeed checked. Settings->DoNotDisturb->Manual is off, Scheduled is off, Allow Calls From is set to Everyone, Repeated Calls is On, Silence OnlyWheniPadIsLocked is checked. Since Manual is off none of the...

Tried the switch next to the volume buttons on the upper right side of the iPad. It had been in a position where it was showing a red dot. I switched it. No change to lack of sound on incoming facetime problem. I thought this was a "lock rotation" switch, but it has something to do with muting?

I hear no sound at all when a new Facetime call comes in… I press the green answer button and the call itself works fine, volume is fine, Facetime call works properly. But if I'm not staring at the iPad I hear nothing and miss the call. Settings--> Sound --> shows full volume on Ringer and...