videotron user email help needed

[Gary_P]

Looking for a Videotron email user and hoping for s solution.

I am running my work email on my ipad. I csn get emails in no problem as I obvioulsy have it setup to grab off my Bell hosted server.

At home i am running wireless through Videotron. My laptop send out email no problem, i cannot get emails out using videotron.

I have the outgoing server setup as smtp.relais.videotron.net.

Anyone had success getting mail out and hoe did you do it?

Thanks

 

[creativeguy]

Videotron email problems with iPad

I've had the same problem with Videotron and my iPad, Gary. I can receive emails via Videotron, but I cannot send. I have spoken with Videotron tech support and they have no solution. They have no info on the iPad. If you find an answer let me know!

 

[domh]

On the mail setting, go to smtp settings, then change the smpt port to 25 (not the pop port).
I had the same problem and now it solved it. Don't ask why ;-)

 

[creativeguy]

Port 25 did not work for me, BUT port 587 did!

 

[Onetime]

Change outgoing server setting to smtp.relais.videotron.ca (Personal account) smtp.relais.videotron.com (Business account)

I believe smtp.relais.videotron.net is not a Videotron server.

 

[Bizz]

SMTP Password and user name

Make sure you add your user name and password in the smtp "optional" area, should work!

Looking for a Videotron email user and hoping for s solution.

I am running my work email on my ipad. I csn get emails in no problem as I obvioulsy have it setup to grab off my Bell hosted server.

At home i am running wireless through Videotron. My laptop send out email no problem, i cannot get emails out using videotron.

I have the outgoing server setup as smtp.relais.videotron.net.

Anyone had success getting mail out and hoe did you do it?

Thanks

 

[domh]

Also, the smtp server correct name is relais.videotron.ca