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Unable to set up mail - error message


iPF Noob
Nov 17, 2011
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Every time I try to set up my mail account, I get the message...

User name or password for "imap.tools.sky.com" is incorrect. !!

Factually, both name & password are correct ?

Any suggestions ?

2nd issue is every time I open my email (because of the above, I have to go via Safari) I get the message ""Increse Decrease Size" Do you want to allow "https//mail.tools.sky.com" to use up to 10 MB of storage on your iPad.
Cancel : Increase. I select "Cancel" and the message re-appears 5 more times with me selecting cancel each time.

What does it mean ?

Thanks and kind regards

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