HEllo, I have a similar problem escept that it happens with one iPAD not with the other. I can connect one device but not the other iPAD we have or my iPHONE. I tried disconnecting the 1st iPAD in case the BOSE sound System only allows 1 device at a time (is this so?), but even after disconnecting I cannot connect any of the other 2 devices. I tried your trick of holding down the MUTE button, but it doesn't fix the problem
Any suggestions? Thanks