Sound through one headphone only! help!

[Sea Sik]

When watching a video’s on my ipad I am only getting soundthrough one headphone.
I have checked the file and the file is fine.
It’s not the headphone jack as it happens when use normalhead phones and a Bluetooth headset
I have also restored the ipad from both a backup and as a new device


the ipad is running on 4.3.3


Can anybody help?

 

[Tim SPRACKLEN]

When watching a video’s on my ipad I am only getting soundthrough one headphone.
I have checked the file and the file is fine.
It’s not the headphone jack as it happens when use normalhead phones and a Bluetooth headset
I have also restored the ipad from both a backup and as a new device


the ipad is running on 4.3.3


Can anybody help?

OK - it probably won't help - so please forgive me..

but the headphone socket on the iPad is a *very* tight fit - try pressing the headphone jack in *very* hard - several members have found this fixes the problem.


Tim

 

[Tim SPRACKLEN]

Another possibility...


The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

Tim
Scotland

 

[Cherfae]

Headphone sound only on right side

I've seen posts about the headphone issue, but haven't seen anyone reply if it is hardware or software.

I have an ipad2 less than a month old. I updated to 4.3.3 tue may18th. On a flight Wed the 19th, headphone were fine (sound in both ears), then suddenly the left side cut out, and it hasn't worked since. Plug is all the way in. Tried multiple headphone but same result. If I pull the plug out and wiggle it as I put it back in, I can get sound on the left, but it cuts out as soon as I push the jack all the way in.

I have another long flight coming up and would really like to know if this is related to the upgrade, or if I'll have to wait until I get back and send it back for repair

Thanks

 

[Cherfae]

Headphone sound only on right side
I've seen posts about the headphone issue, but haven't seen anyone reply if it is hardware or software.

I am having a similar problem.

I have an ipad2 less than a month old. I updated to 4.3.3 tue may18th. On a flight Wed the 19th, headphone were fine (sound in both ears), then suddenly the left side cut out, and it hasn't worked since. Plug is all the way in. Tried multiple headphone but same result. If I pull the plug out and wiggle it as I put it back in, I can get sound on the left, but it cuts out as soon as I push the jack all the way in.

I have another long flight coming up and would really like to know if this is related to the upgrade, or if I'll have to wait until I get back and send it back for repair

I did do the soft boot several times

Thanks
Last edited by Cherfae; Today at 12:22 PM. Reason: Originally posted to new members thread

 

[Sea Sik]

Thanks for your suggestions Tim, but
I have the same problems if I use normal headphone or wireless Bluetooth headphones so it cannot be the headphone jack on the ipad.
I have tried the other two possible solutions, but have no joy.
In regards to the app, I have the same problem with two different apps (apple’s video app and AVplayer HD).
Could it be related to the new ios 4.3.3?

 

[DontUnderstandMyIpad]

That is strange. If the sound via bluetooth headphones is also only on one side, it is most likely a software issue. Since restarting doesn't help, I would suggest to restore the iPad. To do this, connect the iPad to iTunes, sync first, then rightclick on it from within iTunes and choose restore from backup.

 

[Sea Sik]

already done several restores, and it does appear to be software issue and i cannot restore to ios 4.3.2 either

 

[twerppoet]

You said you can get it by wiggling the jack, that eliminates any software problems and leaves you with hardware.

Are you having the problem with Apple's headphone jacks as well as third party? I've noticed that the length of the jack varies sometimes, and I've had problems with my iPod Touch when using some third party headphone jacks that were a touch longer than the official ones.

But if they all do it, then you are probably looking at a replacement to fix the problem.

 

[twerppoet]

It can still be hardware. At some point the left and right signals get split and handled separately. Since nothing works, including a restore, I'm inclined to think you've got a failure in the audio circuitry.

I recommend talking to Apple Support, or taking it to an Apple Store.

 

[DM51]

Cherfae... you already posted in one thread about this, so it was quite unnecessary to start a second one on exactly the same topic. Cross-posting in this way just causes confusion and duplication.

The threads have been merged.

 

[Cherfae]

Thanks dm51. I realized after the original post I was in the new members forum instead of help. I tried to remove the original, but couldn't figure out how.

I wasn't using apple headphones. I will try them, and if the issue persists, I will contact apple when I return. It's just disappointing they won't be fixed for my next flight.

Other than the headphone issue, love the iPad!

 

[DM51]

I realized after the original post I was in the new members forum instead of help. I tried to remove the original, but couldn't figure out how.

Totally understood. It can be confusing initially to work out where posts belong.

If you find you've put a post in the wrong place, just let one of us know and we'll fix it. You can't move posts yourself - a mod has to do it for you.

Welcome to IPF!

 

[Cherfae]

Issue persists with apple headset, so I guess I have a bad jack. Will have to call apple after I return.

Thanks all for your ideas and comments!

 

[cerebrave]

Hi.. this is a long lost thread.. but I think I can contribute a solution.

Its not a hardware problem. In fact I realize its coming from where the problem starts, when I did put a new "capdase" casing..

ok directly to the cure.
1. you go to setting > general > sound
2. play around with your volume button and the "Ringer and alerts" volume bar. This is where you can hear the sound from the speaker.
3. you may want to play around with the "change with button switch".
4. play around with the volume button, you shall see the word "headphones" now missing from the volume bars.
5. keep playing the sound and hear the nice speaker now speaking again.
6. back to General menu, and back to setting, try this by Keeping playing around with the sound button where the "headphones" words are not with it (THIS IS IMPORTANT).
7. hit home button, and try your apps. You should now have them in speaker again

I guess the problem came on my ipad is when I did install a new capdase casing, the button were pressed randomly, switches get switched, etc. And my ipad reboot its self... a weird behaviour. I think I'm going to make holes for button in my capdase casing. It pressed buttons inadvertently resulting to a weird behavior.

The key for my problem is on step 6, where you have to trick-force the OS to leave "headphone" mode

Thanks and hope it helped.