- Dec 3, 2011
- Reaction score
That won't help if the OP's iPad has a hardware problem, as suggested by the error 4014.If you can not open your iTunes normally, it might due to the firewall and antivirus program, which will prevent iTunes from connecting to Apple servers or to devices. Maybe you can try to restore or upgrade the IPSW on your laptop. In addition, you can try to restore your iPad on another PC, maybe things will be better. Hope you can find the way to get your iPad out of recovery mode.