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Ipad is stuck - urgent help needed

Ruthie

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Jan 5, 2011
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Oxfordshire, England
I was watching a programme on BBC iplayer on my iPad and it suddenly stopped. It is stuck on the picture, no sound. I have tried switching it off but it won't switch off. It is completely stuck and I really don't know what to do. Has this happened to anyone else and what can I do?
 

jmbarker

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May 12, 2011
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Maryland
Press and hold the power button and the home button simultaneously and do so until Apple logo appears on screen.
 
OP
Ruthie

Ruthie

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Jan 5, 2011
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Location
Oxfordshire, England
Thank you, yes it worked. I wasnt holding them together. Panic over. I thought I was going to have to drive 20 miles to the Apple store!
 

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