Ipad is stuck - urgent help needed

[Ruthie]

I was watching a programme on BBC iplayer on my iPad and it suddenly stopped. It is stuck on the picture, no sound. I have tried switching it off but it won't switch off. It is completely stuck and I really don't know what to do. Has this happened to anyone else and what can I do?

 

[jmbarker]

Press and hold the power button and the home button simultaneously and do so until Apple logo appears on screen.

 

[Ruthie]

Thank you, yes it worked. I wasnt holding them together. Panic over. I thought I was going to have to drive 20 miles to the Apple store!

 

[jmbarker]

Glad it worked!