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iPad 3 display issue

Tristan Heard

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I all, received my new iPad 3 Friday and booted it up but I notice some times on the display I have lots and I mean lots of little dashes/lines on the display. This does not happen all the time but I notice it a fair bit, does anyone else have this problem?

At first I thought it was rain on the initial standard wall paper but then I noticed it happening during Apps. Trying to ring Apple normally means holding for over 10 mins so trying to wait until its less busy.

All in all loving the new pad
 

Lyndon23

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Hi Tristan, I did a little bit of digging around on other forums re new ipad faults etc., don't remember seeing anyone reporting your specific problem. I also love this 3rd gen ipad, but I'm afraid that unless I get a perfect unit in exchange for my 660 perfect pounds (£ UK) that I paid, then it's going to be returned for a replacement every time, until I'm 100% happy.
 
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Tristan Heard

Tristan Heard

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Lyndon23 said:
Hi Tristan, I did a little bit of digging around on other forums re new ipad faults etc., don't remember seeing anyone reporting your specific problem. I also love this 3rd gen ipad, but I'm afraid that unless I get a perfect unit in exchange for my 660 perfect pounds (£ UK) that I paid, then it's going to be returned for a replacement every time, until I'm 100% happy.

Hi thanks for digging around, yes I completely agree with you about getting a replacement and it being perfect, it's a he'll of a lot of money I went for the cheaper option of the 16gb wifi model only as it was my first iPad. Good luck let me know how you get on, I will also be speaking to Apple, luckily I had the insight to take a screen shot of what it's doing so I can email it to them.
 
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Tristan Heard

Tristan Heard

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Another pic of my issue, this time I took a pic of my screen with my htc phone
 

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Skull One

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That is a bad address bus issue. The failure is actually in the chip that is driving the display. Time for a new one!
 

skimonkey

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Hmmm...that does not look good, Tristan. I agree with Skull One, take it back.
 
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Tristan Heard

Tristan Heard

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Thanks skullone and skimonkey, I spoke to Apple who suggested a restore which I did prior to taking that photo. I will be contacting them again, to be fair they were very helpful and have suggested replacing it if it did not rectify the problem.
 

writerranger

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Thanks skullone and skimonkey, I spoke to Apple who suggested a restore which I did prior to taking that photo. I will be contacting them again, to be fair they were very helpful and have suggested replacing it if it did not rectify the problem.

That's one thing about Apple...if you have problems, they take care of you. Period.
 

kitkat3709

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Tristan Heard said:
Thanks skullone and skimonkey, I spoke to Apple who suggested a restore which I did prior to taking that photo. I will be contacting them again, to be fair they were very helpful and have suggested replacing it if it did not rectify the problem.

Tristan, I would save a little time and energy and swap it out.

Sent from my iPad2 32 3G Black :)
 

Skull One

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grouchomarx said:
Holy cow, Skull, are you a hardware designer or QA guy? How in the world do you know it is an address bus problem?

Electronic repair tech actually. Trained by the USAF back in 86.
 

ChasityParker

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How do i delete all the contacts on the new ipad without having to delete them manually one by one
 
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Tristan Heard

Tristan Heard

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Skull One said:
Electronic repair tech actually. Trained by the USAF back in 86.

Thanks Skull One, I've spoken to apple and it's being replaced but I either have to travel 30miles to nearest Apple store or wait forever and a day for them to pick it up and then send out a replacement. Luckily I will be in the same area as the Apple store next week surveying 2 data centres so its worked out pretty well. Thanks again for the heads up though
 

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