iPad 2 problems turning off and on

[erintaylor]

My sister's iPad is malfunctioning. Today she tried to save a picture and it wouldn't let her, and so she tried to turn it off (actually power off, not just lock screen).

Since then, for about 6 hours, the iPad has been unresponsive and has only shown the turning off screen (black with the spinning wheel thing).

We've tried turning it on and off with no luck, and also tried to connect it to various computers, only to be told that 'an error occurred' and therefore it can't connect.

She has had the iPad since summer 2011, with no previous problems.

Any ideas? :/

 

[Lunar]

My sister's iPad is malfunctioning. Today she tried to save a picture and it wouldn't let her, and so she tried to turn it off (actually power off, not just lock screen).

Since then, for about 6 hours, the iPad has been unresponsive and has only shown the turning off screen (black with the spinning wheel thing).

We've tried turning it on and off with no luck, and also tried to connect it to various computers, only to be told that 'an error occurred' and therefore it can't connect.

She has had the iPad since summer 2011, with no previous problems.

Any ideas? :/

Have you tried the built-in standard iPad fix solution which fixes 99% of iPad issues and App quarks. Always worth doing a None-Destructive Full Reboot..in case somethings got screwed up.

Hold down the Home Key and the ON/OFF buttons at the same time, until the screen goes blank.. keep them held down until the Apple logo appears, you will notice
it takes longer than usual to initialise.. this is quite normal and no data or settings are changed or lost during the reboot, but it does indeed seem to fix quite a few weird issues.

 

[twerppoet]

a None-Destructive Full Reboot..

I kind of like that. I wonder if we can get Apple to rename the procedure from the rather bland Reset.

 

[Lunar]

Sometimes the mention of RESET worries people in that they may lose all their data and settings...lol so None-Destructive helps to allay those fears.. I suppose we could say None Volatile..lol

 

[twerppoet]

I understood, I just liked your wording. When I think it's necessary I usual just add something boring like, 'this won't erase anything'.

 

[Tdub]

My ipad is doing the same thing! How did you get yours to work?

 

[twerppoet]

My ipad is doing the same thing! How did you get yours to work?

This thread is quite old. The person who asked the question only made the one post and hasn't been back since; so you're unlikely to get an answer from them.

If the reset described here does not work for you, I recommend you create your own thread in the help forum section; and add that you've already tried the reset.

 

[squib]

My iPad keeps hanging with this new upgrade! I have to go to edit to be able to finish some of my posts!
Is that the same thing?

 

[twerppoet]

As I said, this thread is really old. Problems presented here are probably different, or at least have different causes, and the solutions may be different as well. Try the reset. If it doesn't help start a new thread on the subject.

 

[squib]

Good idea, as always, my brainy pal! Diane.