I jacked with this thing for over 3 hours tonight trying to update my daughter's ipad. No sir, after all the issues I'm having, I refuse to update it now. I keep getting hung at about 1/4 way through the backup phase. I've googled this issue and I know I'm not the only one having issues. I've tried remedies to no avail, now I just give up. It works fine as it is. It's a shame, too. Being an avid Mac owner/user, I'm really disappointed in their mobile devices and the way Apple is handling them. I prefer my Android phone over my old iPhone any day of the week, but LOVE my Mac and Macbook. Really disappointed. I appreciate your letting me rant. Hopefully they will get this fixed and introduce a more effective and reliable way to distribute updates in the future. Until then.....