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I can't get iTunes app to load on iPad

edlsen

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Jun 17, 2011
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I click on the icon on the home screen and the screen pops up with the chasing circle and it says "Loading..." but it never does anything.

I can open the App Store and I have iTunes loaded on my computer. I can sync it, but the app won't open.

This is my first Apple product. Am I missing something simple?
 

col.bris

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Welcome from Australia. Please try holding power button and home key down until you see a white Apple logo then release the keys. After restart try opening iTunes. If this fails connect to your computer and do a restore after back up. Hope that helps.
 

dhewson777

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It is also possible you do not have an Internet connection. The iTunes app needs to connect to the apple servers to get the current data to display.
 

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