Help needed with Facetime

[Cyprus1]

Hi to everyone. My name is Elinor and I am presently living in Cyprus. I bought my iPad 3 here in June. I managed to activate Facetime to speak to my son via his iPhone. Last weekend I had the opportunity to use it to speak to a new contact via her new iPad. Kept getting the message "not available." Advice online seemed to be switch off Facetime and switch on again. I did that and now Facetime will not accept my Apple ID password. Have reset my password umpteen times, no joy. Have I been locked out of Facetime? No one seems to be able to help. New to technology so would appreciate help. Forum seems to say lots of people having problems since update to iOS 6 whatever that means!!! Expensive piece of equipment not to work. Thank you for your help hopefully. PS. Is there a number to contact Apple support?

 

[scifan57]

Hi to everyone. My name is Elinor and I am presently living in Cyprus. I bought my iPad 3 here in June. I managed to activate Facetime to speak to my son via his iPhone. Last weekend I had the opportunity to use it to speak to a new contact via her new iPad. Kept getting the message "not available." Advice online seemed to be switch off Facetime and switch on again. I did that and now Facetime will not accept my Apple ID password. Have reset my password umpteen times, no joy. Have I been locked out of Facetime? No one seems to be able to help. New to technology so would appreciate help. Forum seems to say lots of people having problems since update to iOS 6 whatever that means!!! Expensive piece of equipment not to work. Thank you for your help hopefully. PS. Is there a number to contact Apple support?

Do you get a popup showing a 502 error? In that case, this thread may possibly help.
http://www.ipadforums.net/ipad-help/76452-facebook-log-problem.html

 

[Thiruplus]

Hi


I took my iPad2 in Dubai, it came without FaceTime app. Am unable to install it.please suggest I have invested lot of time in it.to get FaceTime.
many thanks in adv,

Regards
Thiru

Sent from my iPad using iPF

 

[KevinJS]

Hi

I took my iPad2 in Dubai, it came without FaceTime app. Am unable to install it.please suggest I have invested lot of time in it.to get FaceTime.
many thanks in adv,

Regards
Thiru

Sent from my iPad using iPF

An iPad purchased in the UAE cannot run FaceTime. There is no way to install it.

Sent from my iPhone using iPF

 

[leelai]

Hi to everyone. My name is Elinor and I am presently living in Cyprus. I bought my iPad 3 here in June. I managed to activate Facetime to speak to my son via his iPhone. Last weekend I had the opportunity to use it to speak to a new contact via her new iPad. Kept getting the message "not available." Advice online seemed to be switch off Facetime and switch on again. I did that and now Facetime will not accept my Apple ID password. Have reset my password umpteen times, no joy. Have I been locked out of Facetime? No one seems to be able to help. New to technology so would appreciate help. Forum seems to say lots of people having problems since update to iOS 6 whatever that means!!! Expensive piece of equipment not to work. Thank you for your help hopefully. PS. Is there a number to contact Apple support?

Hi and welcome to the Forum!

Try a reset of your iPad and then try again.

Reset - Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Let us know how you go.

The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

We also have our own App - It is a very simple app to navigate.
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Reading the IPad manual is a great place to start so please download a copy of these.
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http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
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Once again we welcome you here and are so pleased you have joined us!

 

[leelai]

Hi

I took my iPad2 in Dubai, it came without FaceTime app. Am unable to install it.please suggest I have invested lot of time in it.to get FaceTime.
many thanks in adv,

Regards
Thiru

Sent from my iPad using iPF

Hi and welcome to the Forum!

I'm afraid KevinJS is right, an iPad bought in the UAE is fundamentally different to other iPads sold elsewhere due to government regulations. If you have bought it from an Apple store I suggest you return it and buy it elsewhere outside of the UAE. Otherwise, a good substitute is Skype.