Frozen download

[sneal326]

New to my I Pad buy purchased movie as rental and it freezes 3/4 of the way through? What can I do to fix or was I just ripped off?

 

[Tim SPRACKLEN]

OK - most Members find that this happens occasionally - for reasons unknown! Try to reset your iPad with a complete power-off, power-on cycle and try again (i.e. just don't put the iPad to 'sleep')

If it continues to cause problems you can always get a refund; call the toll-free Apple Support line with the transaction reference number from your iTunes invoice and you'll be refunded with a credit to your iTunes account.

Tim