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unresponsive screen

  1. Peachy Lane

    Unresponsive screen and back up documents saved on my iPad

    My new iPad Pro 12.9’s screen is often unresponsive. I can’t swipe up or type. Sometimes it ‘unfreezes’ but mostly I give up and restart it. I took it to the Genius Bar and they wiped it and reinstalled as they said it must be a software issue. Before they did it of course they asked if I’d...
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