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    iPad Pro 5th Gen and gmail problems

    Thank u, lady who uses iphone visited mom, folllowed these steps, hard reset done nothing changed. Is there something else to try to fix these problems. ... ability to create new email Without error msg that says cannot send. .. to create email .. TO: with previous contacts to show up when u...
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    iPad Pro 5th Gen and gmail problems

    Gosh thanks for quick response. What are the steps for setting gmail to default. plz thx
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    iPad Pro 5th Gen and gmail problems

    Greetings Last week purchased new ipad pro 12.9 5th gen, geek squad transferred everything from old iPad pro 1st gen where Gmail was setup as default email instead of icloud. Gmail appears, however, new emails cannot be sent. However, replying to emails works. Checked Settings, Mail...
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    Remote assistance between 2 ipad pro

    Thanks for the link. Unfortunately, my mother is fine with face time, but hesitant to go any further due to poor vision, cannot see where to tap. My face disappears, and she feels she's messing up her ipad. disappointed there isnt a way to remote assist. Feedback welcome, has anyone used...
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    Remote assistance between 2 ipad pro

    Hello How can I connect my ipad pro to my 84 yr old mother's ipad pro? 10 hr drive separates us. She had to replace her 2015 ipad pro with a new one. She loves the screen size, but is very frustrated with learning curve. She was quicker to grasp things 7 yrs ago. This is the 4th day, and...
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    iPad Pro user NEWBIE and is there remote assistance

    Thanks for your input. Im not familiar with facetime but will look into that. Thx
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    Newbie ipad pro user and Siri Tutorial

    Hello Looking for a link for very basic beginners Video tutorial for seniors... how to use siri. My 84 yr old mother vision deteriorating quickly. I want to teach her how to use siri for writing and reading emails, google, other tasks. Thank u
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    iPad Pro user NEWBIE and is there remote assistance

    Hello I live 10 hrs away from my 84 yr old mother. For past 4 years she has been using iPad Pro 12.9 2015 and I am a windows user. However, she phones me asking "how to" questions. It gets frustrating to explain from afar. I've recently acquired same ipad as she has. Is there a way that I...
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    How to Save to iPad Only

    Sorry for delay in responding... Everything is being saved to iCloud... But I think its photos & screenshots that are eating up her iCloud... if you can even help with How to Save Photos to iPad only, disable iCloud, i think that would make a diffference. Thanks
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    How to Save to iPad Only

    Greetings. My senior mother who has an iPad Pro with 256 gb storage space, is getting Low Storage error message. It appears everything is being saved automatically to iCloud, and she wants to save on iPad Only and nothing on iCloud. I am not an iPad user, thus not familiar with how to direct...
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    Newbie-Error msg Used 4.8G of 5G

    Thank you for your reply. How do I go about changing what is backed up?
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    Newbie-Error msg Used 4.8G of 5G

    Greetings I'm trying to help my senior mother (age 80) to use her new iPad pro 256 gb. I'm not familiar with ipad, nor oS 11..... thus, direction needed to address recent error message... -----> You have used 4.8gb of 5gb. My mother regularly uses email, google, facebook and I downloaded...
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    iPad Mini 4 - Can't Open Links in Email

    Thank u... I don't live near my mother, she will be away for a few days, hopefully Sunday I will have an answer for you. I appreciate your patience to wait for my response. Thanks, Gem
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    iPad Mini 4 - Can't Open Links in Email

    Thanks for quick response... please clarify -- "built in Mail app"? ... do you mean is she using iCloud?...although she has an icloud email account.... she is setup to use Google email and prefers google....
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    iPad Mini 4 - Can't Open Links in Email

    Hello I'm not familiar with apple/ipad ... trying to assist my senior mother as to how to open links in her email... she taps on the link and nothing happens... Any suggestions? Thanks, gem
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