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  1. frenchman96

    Cut a long story short

    I did and still do have the user name, its just the password, my son and I tried several previous ones he has used to no avail
  2. frenchman96

    Cut a long story short

    Thanks for reply, but straight away, a query, I try icloud.com but it asks for a password and i don't have one, and 2, if its that easy, why did the apple agent do it or suggest it for me?
  3. frenchman96

    Cut a long story short

    Hi Guys My son recently asked me why he could not open or see his 155 messages showing on mail icon so I investigated to no avail, I did Googles for answer, I ended up speaking to Apple for a LONG time and they were kind, but no success. I knew his passcode of 6 digits and could do everything...
  4. frenchman96

    Stopping nasty mail

    Hi Guys My son is getting unwanted mail and I am trying to block it. I have followed various instructions how to do this, but I came across problems. I was told to open ipad/settings/facetime/blocked/add new (meaning one you want to block) but it takes me to his contacts. I do not have...
  5. frenchman96

    ipad closes down

    Giradman Not sure why it showed the 16G, the attachment said "capture" but not to worry. Excuse my ignorance, I know the sleep button, and the power button, which is the home button. If I do a double tap on sleep button, it just shows the last few pages, no apps.
  6. frenchman96

    ipad closes down

  7. frenchman96

    ipad closes down

    does this not tell you >>
  8. frenchman96

    ipad closes down

    Dave/scifan57 followed your instructions, here are the results>> version-9.3.2 (13f69) model-in attachment after googling
  9. frenchman96

    ipad closes down

    I will try to answer your questions correctly. 1-dont think the Mail I read is an app as such, I just Google each morning for the Daily mail. 2-pretty sure its the ipad 2, nit sure re iOS, where do I find this info. Thanks for reply
  10. frenchman96

    ipad closes down

    I normally read the newspapers online each morning, but often, the ipad goes back to homescreen. Another problem is, sometimes, I cannot scroll the page, and often have to go back to homescreen and start again. Any ideas please
  11. frenchman96

    post new thread

    Hi There Until I c/o "site assistance", I could not see a "post a new thread" so can you tell me where I should go to post a new post please
  12. frenchman96

    Mail going to inbox

    Elle, sorry for delay, son only just got back to me, but yes, it did work and I thank you.
  13. frenchman96

    Mail going to inbox

    JA I have just tried your suggestion using my laptop, brilliant instructions, now I follow your drift. I c/on "not junk" on a message I had sent him, wont know if it works until I am in touch with him later and I can test again by sending message. I have taken a printscreen of the "settings"...
  14. frenchman96

    Mail going to inbox

    J.A? What you are suggesting, is that only to be done using a PC, or will it work on the iPad. Poet No, I don't have a mac
  15. frenchman96

    Mail going to inbox

    Hi there We have exchanged mail for years, both in each other's contacts. I have been told, that somehow (and I know it happens) a box has been ticked sending incoming mail to his junk, I just don't know where to look. I teach "basic" computing to dummies, so am reasonably compute my, but...
  16. frenchman96

    Mail going to inbox

    Sorry but don't know what you mean by his mail website, it's on iCloud.
  17. frenchman96

    Mail going to inbox

    JA I am referring to an iCloud account (my sons) . He visited today and we had iPads side by side, and when I sent him mail, it went straight into his junk mail.
  18. frenchman96

    Mail going to inbox

    Heading should read mail going to junk mail of course
  19. frenchman96

    Mail going to inbox

    Hi There Ipad2 incoming mail going to Junk mail. Have been told to go to "preferences" to see if a filter has been set up somehow, but I cannot find this area of preferences. Would appreciate help.
  20. frenchman96

    Synching

    You mean install from my ipad the usual way I install apps ?
  21. frenchman96

    Synching

    Hi Guys Laptop is not a Mac.
  22. frenchman96

    Synching

    Hi Guys What is the best way to use the same spreadsheet on both laptop and ipad. At present, I use an excel spreadsheet on laptop, and I downloaded an app to ipad called SPREADSHEET. I also have PAGES on ipad. Any step x step advice would be welcome.
  23. frenchman96

    accidental damage to ipad screen

    Hi There My daughter has cracked screen on her ipad 2, she thinks it was done in her bag, possibly due to an inferior ipad case. What is the best way to tackle this, buy a new glass?, some say it does not work out, some say, ONLY take it to an Apple store. And what is a ball park figure for...
  24. frenchman96

    transferring music from my laptop/memory stick to Ipad

    Hi There I am trying to transfer some music from laptop to my ipad. Have followed instructions to open Itunes on pc, connect cable to Ipad etc but A) I cant find the music on my ipad B) where would the music negotiate to on my ipad if done correctly
  25. frenchman96

    cant find Mobile Me

    Thanks guys, makes all clear, my son used Find my Ipad yesterday, and as I thought, it was hidden in his house under all the mess. another puzzle was, his facetime would not ring.
  26. frenchman96

    cant find Mobile Me

    Hi There I was helping my son find his missing ipad, and after one search or another, I was being told about Mobile me, and how to fins it >> settings/mail, contacts/add account/and saw no sighn of Mobile Me. a) can anyone help please. b) what is it used for
  27. frenchman96

    How do I make a itune playlist

    Alice Where is the sidebar?
  28. frenchman96

    sending a video MOV file to pc

    Hi There When I send a MOV file from my ipad, my friends cant open it. I have tried to do my com/explore/tools/folder options/and change to WMP but not working. Advice would help, as I want to send videos to friends who dont have an ipad
  29. frenchman96

    Ibook question

    Talon When I go to settings, general, restrictions, ibook is OFF ?
  30. frenchman96

    No content?

    Thanks Marilyn, and a HNY
  31. frenchman96

    How to change ipad email address

    57 Thanks for that, now completed.
  32. frenchman96

    No content?

    I have just been tidying up my sent mail and trash, and noticed that a few messages had the comment " this message has no content". All I see, is the sender and recipient names and that message, any ideas please.
  33. frenchman96

    Desert Island Discs

    how does that answer relate to my question??
  34. frenchman96

    How to change ipad email address

    Can anyone tell me how i change the email address i have given to apple for notification
  35. frenchman96

    Desert Island Discs

    666 I have Desert Island Discs in my favorites on laptop, and its great, for when I remember to open it, its up to date with progs I missed. Should I be able to have it on my ipad in way of an app, or do i have to use BBC Iplayer
  36. frenchman96

    Ibook question

    Art As requested, a screenshot, but as said in an earlier reply, there is more than one now.
  37. frenchman96

    Ibook question

    art will do later as I am on laptop at present.
  38. frenchman96

    Ibook question

    Video......did 1& 2 to no avail Art.......tapped bookshelf, but STORE still dead You both have covered most things, and Video, her what you say about new app, but I am pretty convinced that it's me doing something wrong, as I have managed to install to books to shelf, but don't know how. All I...
  39. frenchman96

    Ibook question

    Art See another part screen, I can't take it any further, store is not live, I know what is on my bookshelf, but can't get to where you showed yours.
  40. frenchman96

    Ibook question

    Art Correct me if I'm wrong, but I think you are telling me how to tap the book to open, or/and tap the library to see any display of books? It is not telling me how/where I get more books, and how they end up in my ibook bookcase, if that is the correct terminology.
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