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Recent content by frenchman96

  1. frenchman96

    Cut a long story short

    I did and still do have the user name, its just the password, my son and I tried several previous ones he has used to no avail
  2. frenchman96

    Cut a long story short

    Thanks for reply, but straight away, a query, I try icloud.com but it asks for a password and i don't have one, and 2, if its that easy, why did the apple agent do it or suggest it for me?
  3. frenchman96

    Cut a long story short

    Hi Guys My son recently asked me why he could not open or see his 155 messages showing on mail icon so I investigated to no avail, I did Googles for answer, I ended up speaking to Apple for a LONG time and they were kind, but no success. I knew his passcode of 6 digits and could do everything...
  4. frenchman96

    Stopping nasty mail

    Hi Guys My son is getting unwanted mail and I am trying to block it. I have followed various instructions how to do this, but I came across problems. I was told to open ipad/settings/facetime/blocked/add new (meaning one you want to block) but it takes me to his contacts. I do not have...
  5. frenchman96

    ipad closes down

    Giradman Not sure why it showed the 16G, the attachment said "capture" but not to worry. Excuse my ignorance, I know the sleep button, and the power button, which is the home button. If I do a double tap on sleep button, it just shows the last few pages, no apps.
  6. frenchman96

    ipad closes down

  7. frenchman96

    ipad closes down

    does this not tell you >>
  8. frenchman96

    ipad closes down

    Dave/scifan57 followed your instructions, here are the results>> version-9.3.2 (13f69) model-in attachment after googling
  9. frenchman96

    ipad closes down

    I will try to answer your questions correctly. 1-dont think the Mail I read is an app as such, I just Google each morning for the Daily mail. 2-pretty sure its the ipad 2, nit sure re iOS, where do I find this info. Thanks for reply
  10. frenchman96

    ipad closes down

    I normally read the newspapers online each morning, but often, the ipad goes back to homescreen. Another problem is, sometimes, I cannot scroll the page, and often have to go back to homescreen and start again. Any ideas please
  11. frenchman96

    post new thread

    Hi There Until I c/o "site assistance", I could not see a "post a new thread" so can you tell me where I should go to post a new post please
  12. frenchman96

    Mail going to inbox

    Elle, sorry for delay, son only just got back to me, but yes, it did work and I thank you.
  13. frenchman96

    Mail going to inbox

    JA I have just tried your suggestion using my laptop, brilliant instructions, now I follow your drift. I c/on "not junk" on a message I had sent him, wont know if it works until I am in touch with him later and I can test again by sending message. I have taken a printscreen of the "settings"...
  14. frenchman96

    Mail going to inbox

    J.A? What you are suggesting, is that only to be done using a PC, or will it work on the iPad. Poet No, I don't have a mac
  15. frenchman96

    Mail going to inbox

    Hi there We have exchanged mail for years, both in each other's contacts. I have been told, that somehow (and I know it happens) a box has been ticked sending incoming mail to his junk, I just don't know where to look. I teach "basic" computing to dummies, so am reasonably compute my, but...
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