Recent content by Don El

The front case cover fabric (opposite the keyboard) is bubbling (coming loose) in horizontal waves over one-third of the area. Keyboard is eleven months old. I called Apple Support at 1-877-571-0223 and they agreed to replace it for free with a new keyboard (value $337.80). I certainly...

I also have an iPad Air with iOS 12.5.5 - and being unable to update any apps or purchase any new ones, or purchase new books, etc. I talked today to Apple Support about that iPad Air at 1-800-275-2273 - surprisingly it is **free**, responsive (only a few minutes wait), polite, respectful...

Thanks for your assistance, guys! I just talked to Apple Support - her conclusion was that my 'vintage' iPad Air, with OS 12.5.5, "probably" cannot properly connect to the Apple server, so my goal of updating apps or getting new stuff off the Apple Store or other "pay" sites (pay with Apple ID)...

Sorry, I didn't explain it correctly. I appreciate your responses. I'll try again... >>Yes, I do mean my old Apple ID password, whatever that was. >>I am not "signing out of email" on the old iPad. And the old device passcode, a four-digit number, still works to open the device. The...

I have two iPad Pro's, 1st and 2nd gen, where I changed my password some time ago. Am now trying to revive the use of an older iPad Air 2 with iOS 12.5.5. It will not accept my password for the same email. I can't even "sign out" of the iPad without the 'old' password. I've tried many...

Thanks. I'll get acquainted with Documents by Readdle; I just downloaded it from the apple store.

Can someone direct me to a comprehensive discussion of current file management on the iPad? I now have both iPad Pro 12.9" 2nd and 3rd Generation (I still prefer the home button and headphone jack on the 2nd Gen!!). It appears that I will be forever tethered to either iTunes on my PC or some...