Recent content by CandaceGosson

Thanks for all of the replies. I did try a factory reset when I had the tech guy on the phone - didn't work. And yes, I'm trying to recover my lock screen to limit the access (a little) for my son. I can still use the passcode if I want but I'm in and out of my mini so often that it becomes...

I'll try to describe the issue again. I have my mini in a leather case that has a magnet in the cover. When the cover is closed, the magnet will lock the mini with a click sound. Before when I would open it, the screen that I would see was my lock screen. I would then have to slide the unlock...

Thanks, but did that twice already. Any other ideas?

Hi, first post on the forum. I've had my mini for 2 weeks now. I'm having an issue with the lock screen. When I close my leather case cover (which has a magnet in it), it will lock the screen like it's supposed to do but when I open the case cover, it unlocks automatically. Up until yesterday...