Well, I received a case of wine last year and luckily I noticed a hole in the box with win seeping out. I photographed it and complained and they told me to dispose the box and I received a new case of wine.
I realise this doesn't always happen but there are companies who do care about their image.
Another time, I received a jewellery box for my daughter but didn't notice that the box was damaged and Xmas day my youngest was faced with shattered mirror glass everywhere. Can't replace the memory unfortunately but I did take a photograph of the box and damage and was refunded the money.

Sent from my new iPad using iPF

Originally Posted by Hayles66

Well, I received a case of wine last year and luckily I noticed a hole in the box with win seeping out. I photographed it and complained and they told me to dispose the box and I received a new case of wine.
I realise this doesn't always happen but there are companies who do care about their image.
Another time, I received a jewellery box for my daughter but didn't notice that the box was damaged and Xmas day my youngest was faced with shattered mirror glass everywhere. Can't replace the memory unfortunately but I did take a photograph of the box and damage and was refunded the money.

Sent from my new iPad using iPF

Yes, in many cases businesses will take care of their customers, especially if you can show damage of something sent to you. The prob with these scammer returns is that it leaves a legit customer without proof that they weren't the ones who switched the items. If you're lucky, the company will believe you, but Wal-Mart didn't initially believe the legit buyer, for instance.

I created the thread in case people buy stuff and want to check their purchases before leaving the store, to save themselves what could possibly be a costly hassle.