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AT&T Adjusts Data-Throttling Policy in Response to Customer Complaints

This is a discussion on AT&T Adjusts Data-Throttling Policy in Response to Customer Complaints within the User News Submissions forums, part of the Apple iPad News category; Originally Posted by PaulCarleton Without getting long winded about this, I have a "CONTRACT" with my carrier and I expect them to live up to ...

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Thread: AT&T Adjusts Data-Throttling Policy in Response to Customer Complaints

  1. #21
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    Quote Originally Posted by PaulCarleton
    Without getting long winded about this, I have a "CONTRACT" with my carrier and I expect them to live up to it. If they break it, I have recourse. Read up on contract law.

    If I broke my end of the agreement and wanted to leave, you can bet they would force their end of the contract.
    Well said. It's a fair bet AT&T took a lot of highly paid legal advice to see if they could legally wriggle out of these contracts, and we're told the throttling was the best they could hope for.

    Sent from my iPad 4 HD mini
    Apple Equipment (so far) rMBP 15"; iPad 2 (iOS 7.1); iPhone 5s (iOS 7.1); iPhone 4 (iOs 7.1); AirPort Extreme; Airport Express; AppleTV

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  3. #22
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    By the way the only reason that AT&T is changing their throttling is that they were throttling it back sooner than they were throttling back customers who paid for the three gig plan for the same $30 a month. Their logic is you get 3 gigs for $30 on both but on the unlimited you keep going but don't get an extra charge, however we throttle you back.

    This is more in response to the lawsuit the guy won down in California for $850. They were throttling him back at about 1 1/2 to 2 gigs for a $30 a month unlimited plan, and yet you can go buy $30 a month 3 GB plan. And as AT&T put it, only the top 5% of unlimited people went over 3 gigs, so they were ripping them off.

  4. #23
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    Quote Originally Posted by PaulCarleton View Post
    By the way the only reason that AT&T is changing their throttling is that they were throttling it back sooner than they were throttling back customers who paid for the three gig plan for the same $30 a month. Their logic is you get 3 gigs for $30 on both but on the unlimited you keep going but don't get an extra charge, however we throttle you back.

    This is more in response to the lawsuit the guy won down in California for $850. They were throttling him back at about 1 1/2 to 2 gigs for a $30 a month unlimited plan, and yet you can go buy $30 a month 3 GB plan. And as AT&T put it, only the top 5% of unlimited people went over 3 gigs, so they were ripping them off.
    Yes, I'd take them to small claims court to help make the point further, but it would cost me more being away from work than I would come out ahead. I'd like to see more people taking them to court.

  5. #24
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    I got the warning that they were throttling back after 3GB last week.

    The ironic thing is that they have me throttled to just under 1 MB/s all the time and yet if I tether my iPad to it, at the same time, I can get close to 3 MB/s on the iPad, go figure. I guess they haven't figured that one out yet.


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