I would see if the modem/ router needs an update as that is the only item between the I pad and the net

It may also be worth initialling the Speedtest X HD app to measure your download speed. Always best to run it 2 or 3 times to get an average broadband speed.

I'm not AOL, and have tried it with various wifi and it still doesn't work. Very frustrating.

I don't understand it. I have the iPlayer app - latest update - on an iPad1 and it runs just fine. No problems at all. Even works on 3G!!

Tim

Originally Posted by Tim SPRACKLEN

It certainly works just fine for me. I'm not sure how the service provider, AOL, would be an issue but, hey, anything's possible. Can you access iPlayer via the website with Safari?

Tim

If I go via Safari and click on the arrow to start the programme playing I get the same message
"Please switch to a Wi-Fi connection to play this programme".
I can view BBC News and Sky News without any problems.

I also have this problem. The BBC iplayer app worked fine until about 1 month ago but now I get the message - you must connect to wifi connection to play programmes. I have tried all the fixes mentioned in this thread to no avail. Our ISP is also AOL.

The plot thickens. If I use my neighbours wifi and start an iplayer programme, hit the pause button once it has started, go to my settings and change wifi back to my own aol then back to programme and resume playing it works.
If I stop programme totally, then try to restart using aol it says I must connect to wifi!
Does this help anyone??
Janey

Hi I am new to this I just joined to try and get the same answers you are looking for Its so annoying I can stream the BBC news on the BBC web site and use the itv player but as soon as i try to use the iplayer it tells me to connect to wifi but I am, there are three bars, my pad has not got g3 I am also with aol do you think this might be the problem ? Ps it's the same with my iPhone 4 this used to work but won't now what can we do next?

I think this is clearly a problem that the app Developer needs to look into. It's seems clear that it affects some users but not others and that it is, in some way, service provider dependent. Let's hope they're reading this thread!!

Tim

Has anyone any suggestions how to follow this up? I don't know where to start but I would really like to get it sorted. The fact that iPlayer used to work and doesn't any more makes it worse than never having been able to use it!