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YouTube videos not loading. Defective iPad?

Discussion in 'iPad Help' started by Freddy789, Oct 2, 2012.

  1. Freddy789
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    Freddy789 iPF Noob

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    Youtube stopped working on my iPad 2 yesterday, and it hasn't worked since. Here's what I've tried:

    -checked to make sure youtube works on other devices on the same network (it does)
    -restarted ipad
    -Checked safari settings:
    1. Erased cookies
    2. Accept cookies -> always
    3. Turn java script on-
    -reset network settings
    -updated to iOS 6.0
    -reset ipad by holding down home button and sleep/wake button
    -set the correct date & time
    -tried youtube on other browsers (google chrome)
    -Did a factory reset

    Nothing has worked. Is this some kind of defect with the ipad itself?

    A week or two ago I dropped my ipad and it made a dent in the side of the casing (this was long before youtube stopped working). Would this make my warranty invalid if I needed to get it replaced?

    Also, I think I should mention that I can still stream videos from different websites/apps. Only youtube isn't working.

    Any help is much appreciated.
  2. KevinJS
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    KevinJS Super Moderator Staff Member

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    Try resetting network settings. iOS 6 seems to monkey with those you have stored.

    Settings/General/Reset/Reset Network Settings

    Never mind. I see now you already did that. Head scratching time.

    Sent from my iPhone using iPF
  3. KevinJS
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    KevinJS Super Moderator Staff Member

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    Have you tried downloading Jasmine? That works OK for me.

    Sent from my iPhone using iPF
  4. Freddy789
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    Freddy789 iPF Noob

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    Thanks for the reply.

    Tried downloading jasmine, still no luck. Just a black loading screen that never goes away.

    I just don't understand how this could still be a issue even after I reset all contents and settings... Not sure if its a problem with apple or YouTube at this point.
  5. KevinJS
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    KevinJS Super Moderator Staff Member

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    I just checked this video. I used Jasmine on iOS 6 and it plays no problem. Give this one a try, because we can discount YouTube as a problem.
    Last edited by a moderator: Jun 23, 2014
  6. Freddy789
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    Freddy789 iPF Noob

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    Nope, it just loads indefinitely. I'll try to contact apple support tomorrow and see what's going on.
  7. johnl316
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    johnl316 iPF Novice

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    I ame experiencing the same problems. It started a few days ago. I don't often watch YouTube videos but three days ago when I tried I discovered that nothing would play.

    I have tried the YouTube app, safari, icab, and a YouTube app downloaded from cydia.

    I have tried clearing the caches, cookies..... But to no avail.

    iPad 2 running 5.1.1 wifi only
  8. johnl316
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    johnl316 iPF Novice

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    I was just browsing ipf and read a thread called iPad as cash register. I downloaded the free app and it had a link to play a demonstration video. Because I have firewall ip Installed I was able to see that it was a YouTube video. To my amazement it played fine.
  9. Freddy789
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    Freddy789 iPF Noob

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    Problem solved!

    I tried changing my DNS and the problem went away. John you might want to try that as well.
  10. KevinJS
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    KevinJS Super Moderator Staff Member

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    Did you change it to 8.8.8.8?

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