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Discussion in 'iPad Games' started by Tash Toy, Jun 22, 2012.

  1. Tash Toy
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    Tash Toy iPF Noob

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    Please help! I tried to download the Smurf game and keep on getting this message! How do I fix this? I have logged out and back in and restarted my iPad. No luck!
  2. KevinJS
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    KevinJS Super Moderator Staff Member

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    Do you have sufficient storage space on your iPad? If you don't have room to install an app, it will fail.
  3. Tash Toy
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    Tash Toy iPF Noob

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    I do, its a new iPad 3 I have hardly anything on it.
  4. KevinJS
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    KevinJS Super Moderator Staff Member

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    Could be a router reboot is in order, but first, why not try downloading the game through iTunes on your PC, then SYNC. That's an alternative way of doing it.
  5. Forhad
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    Forhad iPF Novice

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    The only help I can give is that if you are in a different county than the USA, there may be copyright issues.
  6. skimonkey
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    skimonkey Administrator Staff Member

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    Hi there--recently there's been quite a few members saying they have had problems loading their smurf game.

    Have you tried to delete the app and re-install it?
  7. Tash Toy
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    Tash Toy iPF Noob

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    Thanx for all the advice guys. Will try tonight, although I fear it might be the copy right issue as it is a South African account. There must be a way to get past it! How do I open an American account? All my billing is done in dollars already.
  8. Tash Toy
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    Tash Toy iPF Noob

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    I can not even get as far as installing. It is not only the Smurf game. I cant even find city building games when I search on iTunes.
  9. skimonkey
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    skimonkey Administrator Staff Member

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    Gosh...maybe Forhad was right that your country may not allow certain apps. Have you asked other members from your region?
  10. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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  11. skimonkey
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    skimonkey Administrator Staff Member

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  12. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    I should keep the link as I keep having to search for it!

    The Archangel
  13. Tash Toy
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    Tash Toy iPF Noob

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    Thanks guys turns out it was because of my south african account. All sorted now, thanx for helping out.
  14. Naby03
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    Naby03 iPF Noob

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    Hi there! I just thought I'd tell you that you are not alone. I am also a South African iPad user and when i try to download most games, I get the same error message. Could it perhaps be that we are not allowed to download the apps because of copyright issues? Is there a way to get around this? Because it is highly frustrating.
  15. Tash Toy
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    Tash Toy iPF Noob

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    Hi there, YES, YES ! Its quite easy to around really. I am loving my new games ;). You have to open a second apple ID. An american one. Do it through a free app and by payment details you just click none. Good luck !
  16. Bosvaark
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    Bosvaark iPad Enthusiast

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    Try opening a Kenyan account , the SA credit card works and you have similar content to USA.
  17. Bosvaark
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    Bosvaark iPad Enthusiast

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    Just one thing to remember with multiple accounts, when you need to do an update of an app , you have to sign out and sign in with the account that made the original purchase, this gets a bit confusing when you accumulate a lot of apps.
    So keep a list of apps and where you purchased.

    I've also noticed some apps bought through the SA store never get updated, had to re purchase on the USA store to get bug fixes.

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