Yahoo email cannot get mail "connection to server failed"

Discussion in 'UK iPad General Discussions' started by susie123, Jan 15, 2014.

  1. susie123

    susie123
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    Started to get this message on my iPad Mini at 2.00pm today. No emails received since then but wifi and Safari working normally. I can access my email on my laptop no problem but not on the iPad. I'm not computer savvy so could anyone please help me with simple non tech instructions! I would be really grateful!
     
  2. J. A.

    J. A.
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    Hi, susie123! Welcome to iPF!

    First of all try this: delete the account on your iPad in Settings - Mails, Contacts, Calendars. Set it up again afterwards. In most cases this will help solving email problems.
     
  3. susie123

    susie123
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    Thanks for prompt reply Johanna. I know I'm thick but if I delete the account will any data, photos etc on the emails be lost? And when I reopen the account will everything I had still be there?
     
  4. J. A.

    J. A.
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    You won't lose anything. When you reinstall the account, it may need some time to show all the emails again, but everything should be there afterwards.
     
  5. susie123

    susie123
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    It worked! Can't tell you how grateful I am, I was so frustrated!! Thank you So much!
    Sue
     
  6. J. A.

    J. A.
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    Glad to help. :)
     

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