WiFi Connection problem with iPad

Discussion in 'iPad General Discussions' started by DonnieBoston, May 20, 2013.

  1. DonnieBoston

    DonnieBoston
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    I purchased an iPad from Apple, and I have been having a problem getting a connection to my wifi home service only. When I begin using the iPad from sleep mode there is no wifi connection. It takes about a good 5 minutes for the wifi service to begin working with the iPad. The iPad has no problems when it is used with another wifi service such as with my employer. Also I have other computer equipment in my home where it picks up wifi service with no problem.

    Please advise. Thanks.
     
  2. The OB

    The OB
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    Try resetting your router/modem by disconnecting it, then wait a minute and re-connect. Then restart your iPad.
    Regards, Andrew


    Sent from my iPad using Tapatalk
     
  3. DonnieBoston

    DonnieBoston
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    Thanks Andrew. I tried that, but the problem still exists with my iPad, but not with my pc lap top and my android phone. I paid $600 for iPad, and I got an appointment at the Apple Store Saturday.
     
  4. DonnieBoston

    DonnieBoston
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    Also, the guy on the phone from Apple told me it could be Verizon or the router, but like I stated the problem does not exist with my other computer devices I use in my home.
     
  5. zstairlessone

    zstairlessone
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    Check your router settings, I have problems if my router is set up for a standard 20 Mhz bandwidth. I always have to reset the router to auto (both) or just wide (40 MHz channel width). My router, for some reason, always defaults pack to narrow channel width.

    Also, check your router's security and make sure the iPad is set up correctly for the settings.
     
  6. DonnieBoston

    DonnieBoston
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    Thanks. I got to talk to Apple about the settings. I have no idea how to do it. Maybe I will have to call Netgear, which provides my router, or Verizon for the Internet service.......?...
     
  7. Somerled

    Somerled
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    Rule out the iPad. Go somewhere where there is free wifi and see if the iPad connects and works.
     
  8. DonnieBoston

    DonnieBoston
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    It works fine at my office. Should I try Starbucks, or can I rule out the iPad now?
     
  9. Somerled

    Somerled
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    If it works fine elsewhere, the issue is with your home network. Hard to say where your issues is - dont know the exact router or the exact settings. Sometimes it is best to take it back to factory settings and start over from scratch. How old is the router? If more than 3 years old, may just be time to get a new one.
     
  10. DonnieBoston

    DonnieBoston
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    The router works fine with my android phone and PC. I'm either going to have to call Netgear or Verizon? Then if I get no where, I will get a new router. Could I have entered the info from my router the wrong way into my iPad?
     

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