Why would I not be getting notifications or push mail all of a sudden?

Discussion in 'iPad Help' started by Plwebb, Jun 8, 2011.

  1. Plwebb
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    Plwebb iPF Novice

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    I've had my iPad for about 5 weeks now and it's always worked just fine. Now all of a sudden about 2 days ago I stopped getting notifications and my MobileMe email has stopped "Pushing". Push is turned On. Now I have to go into my Email and then it might start Checking but first thing this morning I knew I had mail because I heard my iPhone's notification of email but when I opened email on my iPad, it didn't even bother checking. Since then it's started checking again but still not Pushing.
    Notifications is turned On also but I don't get notifications for Trade Nations and Words with Friends any longer either. Probably others as well but those are the two that I watch for and now I have to go into the game to check periodically.
    Does anyone have any idea why this would start happening all of a sudden?

    Thanks
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. Plwebb
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    Plwebb iPF Novice

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    Thanks Tim :)
    The first 3 to 4 weeks I had the iPad I made a habit of forcing closed all my apps every couple of days in the way you described but I have to admit that I've forgotten to do that for the last week or so. I've just now done it (and there were quite a few apps in there) and I'm once again getting emails :)
    I'll have to wait and see whether I get the game notifications as well.

    Thanks

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